Yeastar Neogate Tg400

Frequently Asked Questions

• Q: What are the dimensions of the Yeastar NeoGate TG400? A: The dimensions are eight point four inches by six point three inches by one point seven inches. This compact design makes it easy to fit into various setups.
• Q: What is the maximum number of GSM channels for this device? A: The Yeastar NeoGate TG400 supports a maximum of four GSM channels. This allows for multiple simultaneous connections and efficient communication.
• Q: What network types does the Yeastar NeoGate TG400 support? A: It supports network types of eight hundred fifty, nine hundred, one thousand eight hundred, and one thousand nine hundred megahertz. This wide range ensures compatibility in various locations.
• Q: How do I install the Yeastar NeoGate TG400? A: To install, connect it to your network via the LAN port and power it on using the supplied AC adapter. Follow the user manual for detailed configuration steps.
• Q: Is the Yeastar NeoGate TG400 suitable for home use? A: Yes, it is suitable for home use, especially for VoIP applications. Its features cater to both residential and small business environments.
• Q: Can I use the Yeastar NeoGate TG400 with a static IP? A: Yes, it supports static IP configuration. This feature allows for a stable connection when needed for specific network setups.
• Q: What is the operating temperature range for the Yeastar NeoGate TG400? A: The operating temperature range is from zero to fifty degrees Celsius. This allows it to function effectively in typical indoor environments.
• Q: How do I keep the Yeastar NeoGate TG400 in good condition? A: To maintain it, ensure proper ventilation and avoid exposure to moisture. Regularly check connections and clean the exterior with a dry cloth.
• Q: Is the Yeastar NeoGate TG400 easy to set up? A: Yes, it is designed for easy setup. Most users can configure it within minutes using the web interface, following the included instructions.
• Q: Does the Yeastar NeoGate TG400 have a warranty? A: Yes, it comes with a standard manufacturer's warranty. This typically covers defects in materials and workmanship for a specific period.
• Q: What protocols does the Yeastar NeoGate TG400 support? A: It supports SIP (RFC3261) and IAX2 protocols. This allows for flexibility in voice communication setups and integration with various systems.
• Q: Can the Yeastar NeoGate TG400 handle heavy traffic? A: Yes, it is designed to handle multiple calls simultaneously without compromising call quality. This makes it ideal for busy environments.
• Q: What transport protocols does the Yeastar NeoGate TG400 use? A: It uses UDP, TCP, TLS, and SRTP as transport protocols. This ensures secure and reliable communication over the network.
• Q: How do I troubleshoot connection issues with the Yeastar NeoGate TG400? A: First, check your network connections and power supply. If problems persist, consult the troubleshooting section of the user manual or contact support.
• Q: Is the Yeastar NeoGate TG400 compatible with OpenVPN? A: Yes, it is compatible with OpenVPN for secure remote access. This feature enhances security for remote communications.