Xisiciao Transparent Keyboard Palm Rest Protector For Microsoft Surface Laptop/Laptop 2 Pads/Wrist Rests,Protect Alcantara From

Frequently Asked Questions

• Q: What material is the XISICIAO palm rest protector made of? A: The XISICIAO palm rest protector is made of high-quality polyvinyl chloride, also known as PVC. This material provides a comfortable touch while protecting your keyboard.
• Q: What are the dimensions of the palm rest protector? A: The dimensions of the XISICIAO palm rest protector are approximately twelve point four inches in length and eight point nine four inches in height. This size is designed to fit Microsoft Surface Laptop and Laptop 2.
• Q: Will this protector fit other laptop models? A: No, this protector is specifically designed for Microsoft Surface Laptop and Laptop 2 only. It is not compatible with Laptop 3 or any other models.
• Q: How do I apply the palm rest protector? A: To apply the palm rest protector, first clean the keyboard area thoroughly. After that, center the protector according to the upper edge of the keyboard and gently press it down.
• Q: Can I remove and reapply the palm rest protector? A: Yes, the palm rest protector can be removed and reapplied multiple times without leaving any residual glue. It is designed for repeatable pasting.
• Q: Is this palm rest protector suitable for all keyboard layouts? A: No, this protector is only suitable for US layout keyboards. It is designed exclusively for the official Microsoft brand keyboard.
• Q: How should I clean the palm rest protector? A: You can clean the palm rest protector with a soft cloth and a mild cleaning solution. Avoid using harsh chemicals that could damage the PVC material.
• Q: Is the palm rest protector safe for my laptop's surface? A: Yes, the palm rest protector is safe for your laptop's surface. It uses environment-friendly glue that does not damage the keyboard when removed.
• Q: What if the protector doesn't fit my laptop? A: If the protector does not fit your laptop, you can contact customer service for assistance. They will help ensure you receive the correct product.
• Q: Does the protector have any impact on the keyboard's appearance? A: No, the protector has little effect on the original appearance of your laptop after application. It is designed to be semi-matting and transparent.
• Q: How long can I use the palm rest protector? A: The palm rest protector can be used for up to one year without losing its adhesive properties. If glue residue remains after that, it can be cleaned off easily.
• Q: Are there any special tips for applying the protector? A: Yes, it is recommended to avoid applying the protector over the touchpad, as it may cause sensitivity issues. Always center it properly during application.
• Q: What does the package include? A: The package includes one XISICIAO keyboard palm pads protector and one cleaning kit for maintaining the protector's appearance.
• Q: Is the palm rest protector scratch-resistant? A: Yes, the palm rest protector is scratch-resistant and durable, providing long-lasting protection for your keyboard's palm rest area.
• Q: What should I do if the protector arrives damaged? A: If the protector arrives damaged, please contact customer support immediately. They will assist you with a return or exchange process.