Xega 4 Pack Security Camera Wireless Outdoor, 2K Ptz Camera Wifi Surveillance Rechargeable Battery With Solar Panel, Color Night

Frequently Asked Questions

• Q: What are the dimensions of the Xega security camera? A: The Xega security camera measures six inches in length, seven point zero one inches in width, and six inches in height.
• Q: What materials is the Xega security camera made from? A: The camera is constructed from Acrylonitrile Butadiene Styrene, commonly known as ABS, which is durable and weather-resistant.
• Q: What is the battery capacity of the Xega security camera? A: The built-in rechargeable battery has a capacity of eight thousand milliampere-hours, providing extended usage.
• Q: How do I install the Xega security camera? A: To install the camera, mount it in a desired location, connect the solar panel, and configure it via the Ubox app.
• Q: How do I use the two-way audio feature? A: You can use the two-way audio by accessing the feature through the Ubox app, allowing you to communicate through the camera.
• Q: Is the Xega security camera suitable for outdoor installation? A: Yes, the camera is designed for outdoor use with an IP66 weatherproof rating, ensuring durability in various conditions.
• Q: How do I clean the Xega security camera? A: To clean the camera, use a soft cloth and a mild detergent, avoiding harsh chemicals that could damage the exterior.
• Q: What should I do if the battery is not charging? A: If the battery is not charging, ensure the solar panel is properly connected and exposed to sunlight; you can also check for any obstructions.
• Q: How do I store the Xega security camera when not in use? A: When not in use, store the camera in a cool, dry place, away from direct sunlight to maintain battery health.
• Q: Can multiple users access the Xega security camera? A: Yes, the camera supports multi-user sharing, allowing family members to access the camera simultaneously through the Ubox app.
• Q: Is the Xega camera compatible with cloud storage? A: Yes, the camera can store events in cloud storage with a thirty-day trial option available through the Ubox app.
• Q: What is the night vision capability of the Xega security camera? A: The camera features color night vision with a viewing distance of up to twenty meters, ensuring visibility in low light.
• Q: How does the motion detection work on the Xega camera? A: The camera utilizes PIR motion detection to trigger alarms and notifications, providing real-time alerts on detected movements.
• Q: What type of alarm features does the Xega security camera have? A: It has three alarm modes: siren alarm, spotlight alarm, and app notifications to alert you of any disturbances.
• Q: What happens if the camera arrives damaged? A: If the camera arrives damaged, contact customer support for assistance with returns or exchanges under the warranty policy.
• Q: Is the Xega security camera suitable for beginners? A: Yes, the camera is user-friendly and designed for easy installation and operation, making it suitable for beginners.