⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the materials used in the filter?A: The filter is made of H13 true HEPA material and activated carbon. These materials effectively capture airborne particles and eliminate odors.
Q: How many filters are included in the package?A: The package includes six replacement filters. This six-pack offers great value and ensures you have backups when needed.
Q: What is the size of the filters?A: The filters are designed specifically for the Tenergy Sorbi DH02 model. They fit perfectly, ensuring optimal performance in air purification.
Q: How do I install the replacement filter?A: Installation is easy and straightforward. Simply remove the old filter and replace it with the new one, ensuring it fits snugly into the unit.
Q: Is the filter compatible with my air purifier?A: Yes, it is compatible with Tenergy Sorbi DH02, Afloia AQ8 Q8, Honati, and Hysure Q7 models. Always check your air purifier's model number before purchasing.
Q: How often should I replace the filter?A: It is recommended to replace the filter every six to twelve months. This recommendation varies based on usage frequency and air quality.
Q: What is the best way to clean the filter?A: The filters are not washable. For optimal performance, replace them as recommended rather than attempting to clean.
Q: Are these filters safe for my home environment?A: Yes, the filters are safe for home use. They help remove allergens and pollutants, improving indoor air quality.
Q: How should I store the replacement filters?A: Store the filters in a cool, dry place away from direct sunlight. This ensures they remain effective until needed.
Q: How do these filters compare to others on the market?A: These filters feature H13 true HEPA filtration, capturing up to ninety-nine point ninety-seven percent of particles. This is higher than many standard filters.
Q: Can I use this filter if I have pets?A: Yes, these filters are ideal for pet owners. They effectively capture pet dander and odors, making your home cleaner and fresher.
Q: What should I do if the filter doesn't fit?A: If the filter does not fit, double-check the model compatibility. If it’s still an issue, contact customer support for assistance.
Q: Is there a warranty for these filters?A: Yes, the filters come with a warranty. Please refer to the packaging for specific warranty details and terms.
Q: What happens if my filter arrives damaged?A: If your filter arrives damaged, contact customer service immediately for a replacement or refund. They will assist you with the return process.
Q: Do these filters help with odors?A: Yes, the activated carbon layer helps eliminate odors, including cooking smells and smoke. They leave the air in your home fresh and clean.