X3492

Frequently Asked Questions

• Q: What is the size compatibility of the PITAKA case? A: This case is specifically designed for the 2022 and 2021 iPad Pro, which measures eleven inches and is compatible with the fourth and third generation models.
• Q: What material is the PITAKA iPad Pro case made of? A: The case is crafted from premium aramid fiber, providing a lightweight yet durable protective solution for your device.
• Q: Does the case have precise cutouts? A: Yes, the case features precisely designed cutouts that allow easy access to all buttons and ports on the iPad Pro.
• Q: How do I install the PITAKA case on my iPad Pro? A: To install, simply align the iPad Pro with the case and press it in until it fits snugly, ensuring all edges are securely held.
• Q: Is this case compatible with the Magic Keyboard? A: Yes, the PITAKA case is designed to work seamlessly with the Apple Magic Keyboard, allowing for pass-through charging and magnetic attachment.
• Q: Can I use my Apple Pencil with this case? A: Yes, the case allows your Apple Pencil to attach and charge magnetically while securely holding the iPad Pro.
• Q: How should I clean the PITAKA case? A: To clean the case, use a soft, damp cloth to wipe it down, avoiding harsh chemicals that could damage the aramid fiber material.
• Q: What is the thickness of the PITAKA iPad Pro case? A: The case has a slim profile, measuring only one point five millimeters thick, ensuring minimal bulk while providing protection.
• Q: How do I store my iPad Pro with the case? A: Store your iPad Pro in a cool, dry place, preferably in a protective sleeve or pouch to prevent scratches and damage.
• Q: Is this case suitable for travel? A: Yes, the slim and lightweight design makes this case ideal for travel, allowing the iPad Pro and Magic Keyboard to close securely.
• Q: Does the case provide full protection for my iPad Pro? A: Yes, the three-sided design offers comprehensive protection for the back and sides, safeguarding against scratches and daily wear.
• Q: Can I use a screen protector with this case? A: While you can use a screen protector, it is not recommended to use tempered glass as it may interfere with the Magic Keyboard's closure.
• Q: What colors are available for the PITAKA case? A: The PITAKA iPad Pro case is available in a variety of colors and patterns, showcasing a unique fusion weaving technology.
• Q: What should I do if the case arrives damaged? A: If the case arrives damaged, please contact customer support for assistance with returns or exchanges under the warranty policy.
• Q: Is this case safe for everyday use? A: Yes, the case is designed for everyday use, providing durability and protection to withstand daily wear and tear.