Wireless Hdmi Extender, 4K60Hz

Frequently Asked Questions

• Q: What are the dimensions of the StarTech.com Wireless HDMI Extender? A: The dimensions are four point nine inches by four point five inches by zero point eight inches. This compact size allows for easy placement in various setups.
• Q: What video resolution does this HDMI extender support? A: It supports a video resolution of up to four K at sixty hertz. This ensures high-quality video transmission for an enhanced viewing experience.
• Q: What kind of materials are used in this product? A: The product is constructed using high-quality electronic components. It features a dual-antenna design for improved wireless performance.
• Q: How do I install the StarTech.com HDMI extender? A: Simply connect the transmitter to your HDMI source and the receiver to your HDMI display. Use the included mounting kits for flexible installation.
• Q: Can this extender be used without line of sight? A: Yes, it operates with or without line of sight. This feature makes it ideal for installations in media closets and cabinets.
• Q: Is there a local HDMI output on the transmitter? A: Yes, the transmitter includes a local HDMI pass-through. This allows you to connect a local display for presentations or meetings.
• Q: How do I clean and maintain this HDMI extender? A: To clean, use a soft, dry cloth; avoid using harsh chemicals. Ensure the device is unplugged before cleaning to maintain safety.
• Q: What is the warranty period for this product? A: The product comes with a two-year warranty. This warranty covers manufacturing defects and ensures customer satisfaction.
• Q: What type of customer support is available? A: Free lifetime multilingual technical assistance is provided. Support is available twenty-four hours a day, five days a week.
• Q: How far can the HDMI signal be transmitted wirelessly? A: The HDMI signal can be transmitted wirelessly up to one hundred sixty-five feet. This range allows for flexible placement of devices.
• Q: Can I use multiple extenders in the same area? A: Yes, up to four paired extender kits can be used in one local area. This feature enables multiple setups without interference.
• Q: Is this device compatible with HDMI 2.1? A: Yes, it supports HDMI 2.1 with eighteen gigabits per second bandwidth. This compatibility ensures it meets modern video standards.
• Q: Does the extender provide infrared signal extension? A: Yes, an IR blaster and receiver are included for extending infrared signals. This feature allows remote control functionality.
• Q: What should I do if my HDMI extender arrives damaged? A: Contact customer support for assistance with returns or exchanges. They will guide you through the process to ensure satisfaction.
• Q: Are there any specific safety features in this HDMI extender? A: Yes, it features eight kV air and six kV contact electrostatic discharge protection. This ensures the device is safe from electrical surges.