Wekuant 2 Pots Telephone And 10/100M Ethernet Over Fiber Optic Extender St Adapter Singlemode Fiber Up To 20Km(12.4 Mi) Multimod

Frequently Asked Questions

• Q: What is the maximum distance this extender can cover? A: The maximum distance is twenty kilometers for single-mode fiber and five hundred meters for multimode fiber.
• Q: What type of power supply does this product require? A: It requires an AC power supply of one hundred to two hundred forty volts and a DC supply of five volts at two amps.
• Q: What are the voice coding specifications for the telephone port? A: The voice coding specification is PCM coding at sixty-four kilobits per second per voice channel.
• Q: What is included in the package? A: The package includes one telephone over fiber transmitter, one receiver, a three-meter ST/ST fiber patch cord, two external power supply adapters, and a manual.
• Q: What is the material used for the extender's outer casing? A: The outer casing is made of sturdy metal, providing durability and heat dissipation.
• Q: How do I install this telephone over fiber extender? A: Installation is straightforward; simply plug in the devices and connect them with the included fiber patch cord.
• Q: Is this product suitable for VoIP applications? A: No, this extender is designed to transmit signals directly over fiber cables, which is different from VoIP technology.
• Q: Can I use this extender with both types of fiber optic cables? A: Yes, it supports both single-mode and multimode fiber optic cables.
• Q: How do I ensure the safety of the product during use? A: Ensure the device is connected to a power source within the specified voltage range and avoid exposure to extreme temperatures.
• Q: What is the warranty period for this product? A: The warranty period is typically one year from the date of purchase, covering manufacturing defects.
• Q: What should I do if my extender does not power on? A: First, check the power supply connections and ensure the voltage is within the required range. If the issue persists, contact customer support.
• Q: Is this device easy to operate for beginners? A: Yes, it is designed for easy plug-and-play operation, making it suitable for users without technical expertise.
• Q: What protocols does this Ethernet port support? A: It supports IEEE 802.3 and IEEE 802.1Q for VLAN functionality.
• Q: How do I clean and maintain the extender? A: Wipe the exterior with a soft, dry cloth and ensure that no moisture enters the device through the ports.
• Q: Does this product support fax and caller ID functionality? A: Yes, it supports both fax functions and caller ID transmission.
• Q: What happens if the product arrives damaged? A: If the product arrives damaged, please contact customer support for assistance with returns or exchanges.