Vikylin 5Mp Full Color Night Vision Poe Ip Security Turret Outdoor Camera(Black),F1.0 Super Aperture,Ai Human/Vehicle Detection,

Frequently Asked Questions

• Q: What are the dimensions of the VIKYLIN security camera? A: The dimensions are five point three inches in length, four point three inches in width, and five point three inches in height.
• Q: What is the resolution of this camera? A: This camera has a resolution of five megapixels, providing high-quality images at twenty-five frames per second.
• Q: What type of lens does the VIKYLIN camera use? A: It uses a two point eight millimeter fixed lens that offers a super-wide viewing angle of one hundred three degrees.
• Q: How do I install the VIKYLIN camera? A: To install the camera, connect it to a Power Over Ethernet, using a single Ethernet cable for both power and data.
• Q: Can I use this camera with a smartphone? A: Yes, you can control the camera using the 'Videolink' app available on both Apple App Store and Google Play Store.
• Q: Is the camera suitable for outdoor use? A: Yes, the camera is designed for outdoor use and has an IP67 rating for water and dust resistance.
• Q: How do I keep the camera in good condition? A: To maintain the camera, ensure it is securely mounted and clean the lens regularly to prevent obstructions.
• Q: Is the VIKYLIN camera safe to use in different weather conditions? A: Yes, the camera is built to withstand various weather conditions, thanks to its durable design and IP67 rating.
• Q: What is the warranty period for this camera? A: The camera comes with a three-year warranty period, offering peace of mind for your investment.
• Q: How does the human/vehicle detection work? A: The camera features advanced human and vehicle detection, which can be adjusted for sensitivity to minimize false alarms.
• Q: Can I return the camera if I am not satisfied? A: Yes, there is a thirty-day unconditional refund and exchange policy if you are not satisfied with your purchase.
• Q: What happens if the camera is damaged during shipping? A: If the camera arrives damaged, please contact customer support for assistance with returns and replacements.
• Q: Does this camera support remote monitoring? A: Yes, the camera allows real-time remote monitoring through the 'Videolink' app on your smartphone.
• Q: Is there technical support available for this camera? A: Yes, VIKYLIN offers lifetime technical support for any questions or issues you may encounter.
• Q: What certifications does the camera have? A: The camera has CE certification and FCC certification, ensuring it meets safety and performance standards.
• Q: Does the camera come with a built-in microphone? A: Yes, the camera is equipped with a built-in microphone, allowing you to hear audio from the camera's vicinity.