Vikylin 4K 8Mp Ptz Ip Poe Camera,5X Optical Zoom 2.7~13.5Mm Lens, Spotlight Color Night Vision,Sound Alarm,2 Way Audio,Sd(512Gb

Frequently Asked Questions

• Q: What are the dimensions of the VIKYLIN PTZ camera? A: The VIKYLIN PTZ camera measures five point nine one inches in length, six point eight one inches in width, and five point nine one inches in height.
• Q: What is the resolution of the camera? A: The camera features an eight megapixel resolution, providing ultra high definition images at twenty frames per second.
• Q: What material is the camera made of? A: The VIKYLIN PTZ camera is constructed from metal, ensuring durability and weather resistance for outdoor use.
• Q: How do I install the VIKYLIN PTZ camera? A: Installation is easy with Power over Ethernet technology; simply connect an Ethernet cable to a PoE injector or switch.
• Q: Can I monitor the camera remotely? A: Yes, you can monitor the camera remotely using the Remoteyes app available on both the App Store and Google Play Store.
• Q: Is the camera suitable for low light conditions? A: Yes, the camera is equipped with full color night vision technology, allowing clear images in low light up to ninety eight feet.
• Q: How do I clean the camera? A: To clean the VIKYLIN PTZ camera, use a soft cloth and mild detergent, avoiding harsh chemicals that may damage the lens or housing.
• Q: What safety features does the camera have? A: The camera includes built-in AI human and vehicle detection to minimize false alarms and enhance security monitoring.
• Q: How long does the camera's warranty last? A: The warranty duration for the VIKYLIN PTZ camera is typically one year from the date of purchase, covering manufacturing defects.
• Q: What if the camera arrives damaged? A: If the camera arrives damaged, contact customer support immediately to initiate a return or exchange process.
• Q: Is this camera compatible with third-party NVRs? A: Yes, the VIKYLIN PTZ camera supports Open Network Video Interface protocol, making it compatible with various third-party NVRs.
• Q: How does the two-way audio feature work? A: The two-way audio feature allows you to hear and speak to people in front of the camera through your smartphone.
• Q: What is the zoom capability of the camera? A: The camera features a five times optical zoom, with a motorized lens that ranges from two point seven to thirteen point five millimeters.
• Q: Is the camera weatherproof? A: Yes, the VIKYLIN PTZ camera is rated IP67, making it resistant to dust and capable of withstanding heavy rain.
• Q: Can this camera be used indoors? A: While it is designed for outdoor use, the VIKYLIN PTZ camera can also be installed indoors for home security monitoring.
• Q: What additional storage does the camera support? A: The camera supports SD cards up to five hundred twelve gigabytes, allowing ample storage for recorded footage.