TIGERSECU 8 Channel 1080P CCTV Security DVR with Motion Detection, 1TB, Black, Model TS-2MP-302T08-1TB-H264, Remote

Frequently Asked Questions

• Q: What is the storage capacity of the TIGERSECU DVR? A: The storage capacity is one terabyte. This allows for over five days of continuous recording at the highest resolution.
• Q: What dimensions does the TIGERSECU DVR have? A: The dimensions are ten point eight inches in length, eight point five inches in width, and one point eight inches in height. This compact size makes it suitable for various installation locations.
• Q: What materials are used in the construction of the DVR? A: The DVR is made from cold rolled steel and ABS plastic. These materials ensure durability and effective heat dissipation.
• Q: How do I set up the TIGERSECU DVR? A: To set up the DVR, connect it to your cameras using the appropriate cables and power it on. Follow the on-screen instructions to complete the network setup and configuration.
• Q: Can I access the DVR remotely? A: Yes, you can access the DVR remotely. Use the TIGERSECU HD Viewer app on iOS or Android to view live footage and recordings.
• Q: Is the TIGERSECU DVR easy to install? A: Yes, it is designed for easy installation. The user manual provides step-by-step instructions for connecting cameras and configuring settings.
• Q: How do I maintain the TIGERSECU DVR? A: To maintain the DVR, ensure it is placed in a well-ventilated area to prevent overheating. Regularly check and clean the connections and ports.
• Q: Are there any safety precautions for the DVR? A: Yes, avoid exposing the DVR to moisture and ensure it is plugged into a surge protector. This helps to protect it from electrical damage.
• Q: What is the warranty period for the TIGERSECU DVR? A: The warranty period is typically one year. Check the product documentation for specific warranty details and coverage.
• Q: How can I troubleshoot if the DVR isn't recording? A: If the DVR isn't recording, check if the hard drive is properly installed and ensure the recording settings are configured correctly. Restarting the device may also help.
• Q: What should I do if the DVR arrives damaged? A: If the DVR arrives damaged, contact customer support immediately. They will guide you through the return process and arrange for a replacement.
• Q: Can I expand the storage of the DVR? A: Yes, the storage is expandable up to sixteen terabytes. You can install an additional hard drive to increase recording capacity.
• Q: Is the DVR compatible with all camera types? A: Yes, it supports various camera types including HD TVI, AHD, CVI, and analog cameras. For best results, use TIGERSECU cameras.
• Q: What is the maximum resolution supported by the DVR? A: The DVR supports a maximum resolution of five megapixels. This ensures high-quality video recordings.
• Q: How does the motion detection feature work? A: The motion detection feature records only when it detects movement. This saves hard drive space and extends the recording duration.
• Q: What kind of ports does the DVR have for display connections? A: The DVR has three monitor connection ports: HD-port, VGA, and CVBS. This allows for flexible display options.