TIGERSECU 16 Channel Super HD 1080P DVR Security Recorder, Hybrid 6-in-1, Black, Model TS-2MP-402T16, No Hard Drive Included

Frequently Asked Questions

• Q: What are the dimensions of the TIGERSECU Super HD DVR? A: The dimensions are thirteen point nine inches long, nine point one inches wide, and one point eight inches high. This compact size allows for easy installation in various settings.
• Q: What materials is the DVR made of? A: The DVR is made from cold rolled steel and ABS plastic. These materials provide durability and protection for the device.
• Q: What is the display resolution of the DVR? A: The display resolution is one thousand nine hundred twenty by one thousand eighty pixels. This ensures clear and detailed video playback.
• Q: How do I install the internal hard drive? A: You can install up to two internal surveillance hard drives, each supporting up to sixteen terabytes. Simply follow the installation instructions provided in the manual.
• Q: Is the DVR compatible with different camera types? A: Yes, it is compatible with two megapixel and five megapixel TVI, AHD, CVI, analog, and RS485 PTZ cameras. This versatility allows for a wide range of camera options.
• Q: What is the mobile app requirement for the DVR? A: The mobile app requires iOS version nine point three or later and Android version nine or later. This ensures compatibility with most modern smartphones.
• Q: How do I access and control the DVR remotely? A: You can access and control the DVR remotely using TIGERSECU's HD Viewer app. This app allows you to play footage without any contracts or monthly fees.
• Q: Can I use an external hard drive with this DVR? A: No, external hard drives are not suitable for use with TIGERSECU systems. It is recommended to use internal surveillance hard drives for optimal performance.
• Q: What kind of audio recording does the DVR support? A: The DVR supports audio recording on four channels in addition to sixteen channels of video recording. This feature enhances the surveillance experience.
• Q: How do I clean the DVR to keep it in good condition? A: To clean the DVR, use a soft dry cloth to wipe the exterior. Avoid using any harsh chemicals or liquids that could damage the device.
• Q: What is the warranty on the TIGERSECU DVR? A: The warranty details may vary, but typically, TIGERSECU provides a one-year limited warranty on their products. Always check the warranty terms included with your purchase.
• Q: What should I do if the DVR arrives damaged? A: If the DVR arrives damaged, contact customer support immediately for assistance. They will guide you through the return or replacement process.
• Q: Is there a recommended upload speed for using the DVR? A: Yes, it is recommended to have a one megabit per second upload speed for each one thousand eighty P camera. This helps ensure smooth video streaming.
• Q: What is the maximum storage capacity for the DVR? A: The maximum storage capacity is thirty-two terabytes, as it supports two internal hard drives of up to sixteen terabytes each. This allows for extensive video storage.
• Q: Can I connect multiple monitors to the DVR? A: Yes, you can connect multiple monitors through HD-port, VGA, and CVBS ports. This provides flexibility in viewing options.