Tenergy 2 Pack H13 Grade Hepa Replacement Filter For Tenergy Renair Air Purifier

Frequently Asked Questions

• Q: What size are the Tenergy H13 Hepa Replacement Filters? A: Each filter measures nine point zero two inches in length, ten inches in width, and fourteen point zero two inches in height.
• Q: What materials are used in the Tenergy filters? A: The filters consist of a preliminary pre-filter, True HEPA filter, activated carbon filter, and an anti-bacterial layer.
• Q: How many replacement filters come in a pack? A: The product includes two replacement filters for the Tenergy Renair Air Purifier.
• Q: How do I install the Tenergy replacement filters? A: To install the filters, open the air purifier, remove the old filter, and insert the new filter in the designated slot.
• Q: Are these filters compatible with other brands? A: No, these filters are specifically designed as official replacements for the Tenergy Renair Air Purifier only.
• Q: Can I use the filters in different air purifiers? A: No, these filters are not suitable for use in air purifiers other than the Tenergy Renair model.
• Q: How do I care for and maintain the Tenergy filters? A: To maintain the filters, replace them every six months or when the air purifier indicates a filter change is needed.
• Q: Do the filters need to be washed? A: No, the filters should not be washed; they are designed for one-time use and should be replaced when dirty.
• Q: Are the filters safe for pets and children? A: Yes, the filters are safe for homes with pets and children as they help clean the air of harmful particles.
• Q: How do I store the Tenergy replacement filters? A: Store the filters in a cool, dry place, away from direct sunlight, until you are ready to use them.
• Q: What is the lifespan of these replacement filters? A: The filters typically have a lifespan of about six months, depending on usage and air quality.
• Q: Is there a warranty for the Tenergy filters? A: The product does not specify a warranty, but Tenergy generally offers customer support for product inquiries.
• Q: What should I do if the filters arrive damaged? A: If the filters arrive damaged, contact the seller immediately to initiate a return or replacement process.
• Q: Are these filters efficient in removing allergens? A: Yes, Tenergy's H13 grade filter traps ninety-nine point ninety-seven percent of airborne particles, including allergens.
• Q: Can I return the filters if they don’t fit? A: Yes, if the filters don't fit your Tenergy Renair Air Purifier, you can return them according to the store's return policy.
• Q: How do I know when to replace the filters? A: Replace the filters every six months or sooner if the air purifier indicates that the filter is dirty or clogged.