Tekq [Intel Certified] Thunderbolt 3 External Portable Ssd, Bus Powered, (Compatible With Thunderbolt 4 And Usb 4 Devices) (Spac

Frequently Asked Questions

• Q: What are the dimensions of the TEKQ Thunderbolt 3 External Portable SSD? A: The dimensions are five point five centimeters wide, nine point seven centimeters deep, and fourteen millimeters high. This compact size makes it easy to carry.
• Q: What materials are used in the construction of the TEKQ SSD? A: The TEKQ SSD is made of aluminum. This material ensures durability and excellent heat dissipation.
• Q: How much storage capacity does the TEKQ SSD offer? A: The TEKQ SSD offers a storage capacity of four terabytes. This allows for ample space for large files and projects.
• Q: How do I connect the TEKQ SSD to my device? A: You connect the TEKQ SSD via a Thunderbolt 3 port. It is a plug-and-play device, so no additional software is needed.
• Q: Is the TEKQ SSD compatible with USB 4 devices? A: Yes, the TEKQ SSD is compatible with USB 4 devices. However, it is not compatible with Thunderbolt 1, 2, or USB-C devices.
• Q: Can I use the TEKQ SSD with Windows systems? A: Yes, the TEKQ SSD can be used with Windows systems. It requires Windows eight point one or later for compatibility.
• Q: How should I store the TEKQ SSD when not in use? A: Store the TEKQ SSD in a cool, dry place. Avoid extreme temperatures and moisture to maintain its performance.
• Q: Does the TEKQ SSD require external power? A: No, the TEKQ SSD is bus-powered and does not require an external power source. Simply plug it into your device.
• Q: How do I clean the TEKQ SSD? A: To clean the TEKQ SSD, use a soft, dry cloth. Avoid using any liquid cleaners to prevent damage.
• Q: What is the warranty period for the TEKQ SSD? A: The TEKQ SSD comes with a warranty period of three years. This covers any manufacturing defects.
• Q: How does the TEKQ SSD compare to traditional portable SSDs? A: The TEKQ SSD is four to five times faster than traditional portable SSDs. It offers speeds of reading two thousand four hundred megabytes per second and writing two thousand three hundred megabytes per second.
• Q: Is the TEKQ SSD suitable for creative professionals? A: Yes, the TEKQ SSD is ideal for creative professionals. Its high-speed data transfer allows for quick access to large files like videos.
• Q: What should I do if my TEKQ SSD arrives damaged? A: If your TEKQ SSD arrives damaged, contact customer support for assistance. They will guide you through the return process.
• Q: Can I use the TEKQ SSD for gaming? A: Yes, the TEKQ SSD can be used for gaming. Its high speeds enhance loading times for games and applications.
• Q: What should I do if my computer does not recognize the TEKQ SSD? A: Ensure that your device has a Thunderbolt 3 chip and that the necessary drivers are updated. If issues persist, contact support.