TABcare Anti-Theft Acrylic VESA Case for Microsoft Surface Pro 3/4/5/6/7 - Black with Free Wall Mount

Frequently Asked Questions

• Q: What material is the TABcare Anti-Theft Security Acrylic VESA Case made of? A: The case is made of acrylic with eight millimeters thickness. This durable material provides both protection and a sleek appearance.
• Q: What are the dimensions of the VESA Kit? A: The VESA Kit dimensions are two hundred twenty-seven millimeters in height, thirty millimeters in depth, and three hundred nineteen millimeters in width. This ensures a proper fit for compatible devices.
• Q: How much does the TABcare VESA Case weigh? A: The case weighs one point five pounds. This lightweight design makes it easy to mount while still providing stability.
• Q: How do I install the TABcare VESA Case? A: To install, simply attach the case to the wall or desktop using the included wall mount kit. Ensure you secure it with the provided security screws for added theft protection.
• Q: Is the TABcare case compatible with all Surface Pro models? A: No, it is only compatible with Microsoft Surface Pro models three, four, five, six, and seven. It does not support Surface Pro models one, two, eight, or Surface Go.
• Q: Can I use the TABcare case for portrait display? A: Yes, the case supports both landscape and portrait display orientations. This versatility allows for various application setups.
• Q: How should I clean the TABcare VESA Case? A: To clean the case, use a soft, damp cloth with mild soap. Avoid abrasive cleaners to maintain the acrylic's clarity and finish.
• Q: Is the TABcare case safe for outdoor use? A: No, the TABcare case is designed for indoor use only. Exposure to outdoor elements can damage the acrylic material.
• Q: What should I do if the TABcare case arrives damaged? A: If the case arrives damaged, contact the seller immediately for a return or exchange. Ensure to keep all packaging materials for the return process.
• Q: Does the TABcare case come with a warranty? A: Yes, the TABcare case typically comes with a manufacturer's warranty. Check the product details or packaging for specific warranty information.
• Q: How do I ensure secure mounting of the TABcare case? A: To ensure secure mounting, use the included security screws and screwdriver. Follow the installation instructions carefully for optimal security.
• Q: Can I use the TABcare case as a point-of-sale stand? A: Yes, the TABcare case is suitable for use as a Tablet POS stand, making it ideal for retail environments.
• Q: What color options are available for the TABcare case? A: The TABcare case is available in black, white, and clear. Choose the color that best fits your store's aesthetic.
• Q: Is there easy access to device ports with the TABcare case? A: Yes, the design allows easy access to all buttons and I/O ports of the Microsoft Surface devices. This ensures functionality while mounted.
• Q: What items are included in the TABcare case package? A: The package includes one VESA enclosure, one wall mount kit, and ten security screws with one screwdriver for installation.