Surface Go Charger,Surface Go Power Supply Adapter 24W 15V 1.6A Charger For Surface Go 3/2/1 Surface Pro 4 Core M3 Surface Pro 3 Core M3 Surface Pro 5 Core M3 Tablet Surface Laptop Core M3 Travel Case

Frequently Asked Questions

• Q: What is the output power of the Surface Go Charger? A: The output power is fifteen volts and one point six amps, totaling twenty-four watts. This ensures efficient charging for compatible devices.
• Q: What are the dimensions of the Surface Go Power Supply? A: The power supply measures two point six inches by one point eight inches by zero point eight inches. This compact size makes it portable and easy to store.
• Q: How long is the DC cable that comes with the charger? A: The DC cable is four point seven feet long. This length provides flexibility in positioning your device while charging.
• Q: How do I use the Surface Go Charger? A: Simply connect the charger to a power outlet and plug the other end into your Surface device. It is designed for easy and quick charging.
• Q: Is the Surface Go Charger compatible with Surface Go 2? A: Yes, the charger is compatible with Surface Go, Surface Go 2, and Surface Go 3. It also supports various Surface Pro models.
• Q: Can I use this charger with a Surface Pro 4? A: Yes, this charger is compatible with Surface Pro 3, Surface Pro 4, and Surface Pro 5. It is suitable for all listed models.
• Q: How do I keep the Surface Go Charger in good condition? A: Avoid exposing the charger to liquids and extreme temperatures. Store it in a dry place and prevent disassembly to maintain its functionality.
• Q: Is there a warranty for the Surface Go Charger? A: Yes, there is a one-year replacement warranty. This warranty covers any manufacturing defects or issues during normal use.
• Q: What precautions should I take when using the charger? A: Do not expose the charger to liquids or disassemble it. Avoid dropping it and ensure it is kept away from extreme temperatures.
• Q: How does this charger compare to other Surface chargers? A: This charger provides twenty-four watts of power, which is efficient for charging devices quickly. It features built-in protections that enhance safety.
• Q: Is the Surface Go Charger suitable for travel? A: Yes, its compact size and lightweight design make it ideal for travel. It also comes with a travel case for easy portability.
• Q: What if my charger arrives damaged? A: If your charger arrives damaged, you can request a replacement or a full refund within thirty days of purchase. Customer service is available for assistance.
• Q: What types of protection does the charger have? A: The charger includes current protection, short circuit protection, voltage protection, temperature control, fire protection, and grounding protection. These features enhance user safety.
• Q: Can I use this charger with other devices besides Surface? A: No, this charger is specifically designed for Surface devices. Using it with incompatible devices may result in damage.
• Q: How long does it take to charge a Surface Go with this power supply? A: Charging times may vary, but typically, it will fully charge a Surface Go in a few hours, depending on the battery level.