Suptig Waterproof Wireless Remote Control for GoPro Hero 8/7/6/5/4/3+ - Silver/White, Model RSX-342

Frequently Asked Questions

• Q: What is the size of the Suptig Waterproof Wireless Remote Control? A: The remote control measures two point four eight inches long, one point five inches wide, and zero point five nine inches high. Its compact size makes it easy to carry and use on the go.
• Q: What type of battery does the remote use? A: The remote is powered by a built-in three hundred fifty milliamp lithium battery. It can work for up to five hours after a full charge.
• Q: Is the remote waterproof? A: Yes, the remote is waterproof up to six point five feet, or two meters. This feature makes it suitable for use in wet conditions.
• Q: How do I connect the remote to my GoPro camera? A: To connect the remote, first set the camera preferences to reset connections. Then, follow the pairing instructions for your specific GoPro model.
• Q: Can this remote control multiple GoPro cameras? A: Yes, you can control up to fifty cameras with this remote. It operates effectively within a range of about one hundred eighty inches, or fifty meters.
• Q: What accessories come with the remote? A: The package includes one Suptig WiFi remote, one charging cable, one lanyard, one wrist strap, one key ring, and one microfiber bag. These accessories enhance convenience and portability.
• Q: How should I maintain the remote's battery? A: To maintain the battery, fully charge it before first use and avoid letting it completely drain. Regular charging will help prolong its lifespan.
• Q: Can I use this remote with GoPro Hero 10 or Hero 9? A: No, this remote is not compatible with GoPro Hero 10, Hero 9, Hero 7 Silver, Hero 7 White, or Hero 2018. It is designed for earlier Hero models.
• Q: What is the warranty period for this remote? A: The remote comes with a twenty-four month warranty. Additionally, it offers a thirty-day money-back guarantee for customer satisfaction.
• Q: How do I clean the remote? A: To clean the remote, use a soft, damp microfiber cloth. Avoid using harsh chemicals that could damage the waterproof seal.
• Q: Is the remote suitable for beginners? A: Yes, the remote is user-friendly and suitable for beginners. Its straightforward design allows easy access to camera functions.
• Q: What if the remote doesn't pair with my camera? A: If the remote doesn't pair, ensure the camera settings are correct and restart both devices. Consult the manual for troubleshooting tips.
• Q: Does the remote have a display screen? A: Yes, the remote features a built-in LCD screen. This display shows the camera status, making it easier to check settings.
• Q: Can I wear the remote on my wrist? A: Yes, the remote comes with a wrist strap for easy wear. This feature allows you to keep it accessible while filming.
• Q: What should I do if the remote arrives damaged? A: If the remote arrives damaged, contact customer support immediately for assistance with returns or replacements.