At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
Specifications: Chrome Finish Base Is 6Mm (1/4) Wide X 11.5Mm (7/16;) Total Height Including Roller Is 12Mm (15/32) Roller Width Is 10Mm (25/64) Roller Diameter Is 5Mm (3/16) String Spread (Center To Center) Is 6.5Mm (Slightly Larger Then 1/4) Screw Is 2.5Mm (#3) X 16Mm (5/8) Screw Length Beyond Base Of Roller Is 9Mm (23/64) Bulk Package Of 12 Trees And Mounting Screwsgood Replacement Or New Application Roller, Designed For Removing The Slack From The Strings And Creating A Correct Pitch For The String Behind The Nut. Please Note, There Are Two Different Heights For This Type Of Product. This Is The Higher Unit. Many American And Some Mim Style Setups Require A Low Profile Tree For This Type Of Application.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What material is the String Tree made of?A: The String Tree is made of cast metal, ensuring durability and strength during use.
Q: What are the dimensions of the String Tree?A: The total height of the String Tree including roller is twelve millimeters, with a roller diameter of five millimeters.
Q: How wide is the base of the String Tree?A: The base of the String Tree is six millimeters wide, providing a stable mounting.
Q: How do I install the String Tree?A: To install the String Tree, position it behind the nut and secure it using the included screws.
Q: Is the String Tree suitable for my guitar?A: Yes, the String Tree is suitable for many American and some MIM style setups requiring a higher profile.
Q: How do I use the String Tree effectively?A: Use the String Tree to remove slack from the strings and ensure a correct pitch behind the nut.
Q: Can I use the String Tree with all string gauges?A: Yes, the String Tree can be used with various string gauges, but check compatibility for specific setups.
Q: How do I clean the String Tree?A: Clean the String Tree with a soft cloth; avoid abrasive materials to maintain the chrome finish.
Q: Does the String Tree require any special maintenance?A: No special maintenance is needed; however, regular visual inspections for wear are recommended.
Q: What is the shelf life of the String Tree?A: The String Tree does not have a specific shelf life, but it should be used within a reasonable period for optimal performance.
Q: How do I ensure the String Tree stays secure?A: Ensure the screws are tightly fastened during installation to keep the String Tree secure on your instrument.
Q: What should I do if the String Tree arrives damaged?A: If the String Tree arrives damaged, contact customer support for a replacement or return options.
Q: Is there a warranty on the String Tree?A: Yes, the String Tree typically comes with a warranty; check the packaging or product listing for specifics.
Q: What if I have trouble installing the String Tree?A: If you have trouble installing the String Tree, refer to the included instructions or seek assistance from a professional.
Q: Is the String Tree suitable for beginners?A: Yes, the String Tree is suitable for beginners and can enhance the performance of their instruments.
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