Startech.Com 4 Port Usb C Hub 10Gbps Metal Industrial Usb Type C Hub W/ 3Xusb A & 1Xusb C Esd & Surge Protection Usb C Or

Frequently Asked Questions

• Q: What are the dimensions of the StarTech.com 4-Port USB C Hub? A: The dimensions are zero point nine inches in height, two point three inches in width, and six inches in length.
• Q: What materials is the hub made of? A: The hub is constructed from metal, providing durability and a rugged design suitable for industrial environments.
• Q: What is the power capacity of the USB hub? A: The hub can share up to thirty watts of power between connected devices, supporting BC one point two for twelve watts on each port.
• Q: How do I connect devices to the USB hub? A: To connect devices, simply plug them into the three USB-A ports or the one USB-C port on the hub's front.
• Q: Is the USB hub suitable for mounting? A: Yes, the hub has built-in mounting ears allowing for easy installation on walls or surfaces.
• Q: Can I use the hub with a USB-C or USB-A computer? A: Yes, the hub is compatible with both USB-C and USB-A computers, expanding connectivity options.
• Q: How do I ensure the hub stays clean and in good condition? A: To keep the hub clean, use a soft, dry cloth to wipe its surface and avoid using harsh chemicals.
• Q: What kind of surge protection does the hub have? A: The hub features three hundred fifty watts of surge protection, along with fifteen kV air and eight kV contact electrostatic discharge protection.
• Q: Is the USB hub compatible with different operating systems? A: Yes, the hub is OS independent, supporting Windows, macOS, Linux, iPadOS, Chrome OS, and Android.
• Q: What should I do if the hub does not work after setup? A: If the hub does not work, check all connections, ensure power is supplied, and try using different USB ports.
• Q: What warranty does the hub come with? A: The StarTech.com USB hub is backed by a two-year warranty and free lifetime technical support.
• Q: How do I return the USB hub if I am not satisfied? A: To return the USB hub, follow the return policy provided at the point of purchase, usually involving contacting customer service.
• Q: Can I use the hub for charging devices? A: Yes, the hub supports charging devices with a maximum of thirty watts shared across all ports.
• Q: Are the ports on the hub secure against accidental disconnection? A: Yes, each port features a screw-lock connector to prevent accidental cable disconnection.
• Q: What types of devices can I connect to the hub? A: You can connect various SuperSpeed USB devices, including peripherals like keyboards, mice, and storage drives.