Soonsun Backdoor Case Cover Kit For Gopro Hero 3+ Hero 4 Standard Waterproof Housing Case (Standard Backdoor + Skeleton Backdoor

Frequently Asked Questions

• Q: What materials are used in the SOONSUN Backdoor Case Cover Kit? A: The kit is made of high-quality transparent plastic and features stainless steel components. This combination ensures durability and corrosion resistance, particularly in seawater.
• Q: What are the dimensions of the backdoor kit? A: The backdoor kit has a length of two point twenty-four inches, a width of two point sixty-three inches, and a height of zero point twenty-eight inches. These dimensions make it compact and easy to store.
• Q: How many backdoors are included in the kit? A: The kit includes three backdoors: one standard backdoor, one skeleton backdoor, and one touch backdoor. This variety allows users to choose the best option for their needs.
• Q: How do I install the backdoor onto my GoPro? A: Installation is straightforward and requires no special tools. Simply remove the existing backdoor from your GoPro housing and replace it with your chosen backdoor from the kit.
• Q: Is the SOONSUN Backdoor Case Cover Kit compatible with my GoPro? A: Yes, it is compatible with GoPro Hero 3+ and Hero 4 standard waterproof housing cases. However, it does not fit the older GoPro Hero 3 housing case.
• Q: Can I use the skeleton backdoor for underwater filming? A: No, the skeleton backdoor is not designed for underwater use. It allows for better audio capture but is not waterproof.
• Q: How should I clean the backdoor kit? A: Clean the backdoors with a soft, damp cloth to remove dirt and smudges. Avoid using harsh chemicals that could damage the plastic or stainless steel.
• Q: Is the backdoor kit safe for use in saltwater environments? A: Yes, the stainless steel components are rustproof in seawater. However, it's recommended to rinse the backdoors with fresh water after use in saltwater to maintain their quality.
• Q: How do I store the backdoor kit when not in use? A: Store the backdoor kit in a cool, dry place away from direct sunlight. Keeping it in the original packaging can help prevent scratches and damage.
• Q: What is the warranty policy for the SOONSUN Backdoor Case Cover Kit? A: The warranty policy allows for returns if you are not satisfied with the product. Contact SOONSUN directly for assistance with returns or issues.
• Q: What if my backdoor kit arrives damaged? A: If your kit arrives damaged, please contact SOONSUN’s customer service. They will assist you in resolving the issue promptly.
• Q: Is this kit suitable for beginners using GoPro cameras? A: Yes, the kit is user-friendly and ideal for beginners. The easy installation process allows anyone to switch backdoors without hassle.
• Q: Can I switch backdoors during filming? A: Yes, you can switch backdoors during filming, depending on your needs. Just ensure the camera is turned off before making any changes.
• Q: How does the touch backdoor enhance my filming experience? A: The touch backdoor allows for easy access to the camera's touchscreen interface. This feature is useful for adjusting settings or framing shots without removing the camera from its housing.
• Q: Is the plastic used in the backdoor kit BPA-free? A: Yes, the plastic used in the backdoor kit is safe and free from harmful chemicals like BPA. It's designed for safe use with your GoPro.
• Q: Will this kit fit other GoPro models? A: No, this kit is specifically designed for GoPro Hero 3+ and Hero 4. Other models may require different backdoor kits.