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Frequently Asked Questions

• Q: What is the resolution of the Rraycom security cameras? A: The Rraycom security cameras have a resolution of two thousand pixels. This high definition ensures better vision and video details compared to standard one thousand eighty pixels cameras.
• Q: What is the battery capacity of the Rraycom cameras? A: The battery capacity is five thousand two hundred milliampere hours. This allows for extended operation without frequent recharging.
• Q: What are the dimensions of the Rraycom camera? A: The dimensions of the Rraycom camera are ten point six inches in length, six point one inches in width, and two point five two inches in height. This compact size allows for flexible installation.
• Q: How do you install the Rraycom security cameras? A: Installation is wireless and requires no power cords. Use the provided metal mounts and screws to secure the camera in your desired location.
• Q: Is the Rraycom camera suitable for outdoor use? A: Yes, the Rraycom camera is fully waterproof with an IP65 rating. It can operate normally in extreme weather conditions, ensuring reliable outdoor surveillance.
• Q: Can I use the Rraycom camera with Alexa? A: Yes, the Rraycom camera is compatible with Alexa. You can control it using voice commands to view live streams or receive notifications.
• Q: How do I keep the Rraycom camera in good condition? A: To maintain the Rraycom camera, ensure it is installed in a secure location and periodically check for any dirt or debris. Use a damp cloth to clean the camera surface as needed.
• Q: What is the recommended storage method for the Rraycom camera videos? A: Videos can be stored in the cloud for free for one day or on a microSD card of up to two hundred fifty-six gigabytes. This provides options for secure video storage without subscription fees.
• Q: What if my Rraycom camera does not work after installation? A: If the camera does not function, ensure it is properly connected to a two point four gigahertz Wi-Fi network. You can also check the battery level and refer to the user manual for troubleshooting tips.
• Q: Does the Rraycom camera have night vision capabilities? A: Yes, the Rraycom camera has night vision capabilities up to thirty-three feet. It features both full-color and infrared night vision modes for clear images in low light.
• Q: Is the Rraycom camera suitable for monitoring pets? A: Yes, the Rraycom camera is suitable for monitoring pets. Its two-way talk feature allows communication, which is helpful for interacting with pets while away.
• Q: What features help with motion detection on the Rraycom camera? A: The camera includes AI human motion detection, which sends alerts and records video upon detecting movement. This ensures you are notified of any activity in real-time.
• Q: Can multiple users access the Rraycom camera feed? A: Yes, the Rraycom camera allows device sharing with up to four users simultaneously. This feature enables family members to monitor the feed together.
• Q: What should I do if my Rraycom camera arrives damaged? A: If the Rraycom camera arrives damaged, contact customer support to initiate a return process. Keep all original packaging for potential return shipping.
• Q: What materials are used in the Rraycom camera? A: The camera is made of durable materials designed for outdoor use, including components that are waterproof and dustproof. This ensures longevity and reliability in various environments.
• Q: How often do I need to recharge the Rraycom camera? A: The frequency of recharging the Rraycom camera depends on usage. With a five thousand two hundred milliampere hour battery, it can last several weeks before needing a recharge.