Satechi Onthego 2 In 1 Wireless Charger, Qi2 Portable Charger With 15W Fast Charging For Iphone And 5W For Apple Watch, Magnetic

Frequently Asked Questions

• Q: What are the dimensions of the Satechi OntheGo 2 in 1 Wireless Charger? A: The dimensions are six point one inches in length, two point six six inches in width, and zero point four four inches in height.
• Q: What is the weight of the Satechi Wireless Charger? A: The charger weighs three point six four ounces, making it lightweight and travel-friendly.
• Q: What materials are used in the Satechi Wireless Charger? A: The charger features soft, scratch-resistant vegan leather accents, enhancing both aesthetics and durability.
• Q: How do I use the Satechi OntheGo Wireless Charger? A: Simply place your compatible device on the charging pad, ensuring proper alignment for optimal charging.
• Q: Can I charge my Android device with this charger? A: Yes, the charger supports Android devices, but for certain modes, a magnetic case or adapter ring may be needed.
• Q: Is the Satechi Wireless Charger suitable for travel? A: Yes, its foldable and compact design makes it an ideal travel companion for charging your devices on the go.
• Q: How should I care for my Satechi Wireless Charger? A: To maintain the charger, avoid exposing it to water and clean it with a soft, dry cloth to preserve its appearance.
• Q: What type of power adapter do I need for the charger? A: A minimum thirty watt power adapter is required for optimal charging performance, though it is not included.
• Q: How do I store the Satechi Wireless Charger when not in use? A: Store the charger in a cool, dry place, ideally in the provided travel pouch to protect it from dust and scratches.
• Q: Can I use the Satechi Charger with my Apple Watch? A: Yes, it delivers five watts of charging power specifically for Apple Watch models, including Series 11 and Ultra.
• Q: How does the Satechi Wireless Charger compare to standard Qi chargers? A: The Satechi charger provides fifteen watts of power, doubling the output of standard Qi chargers for faster charging.
• Q: Is the Satechi Wireless Charger compatible with MagSafe? A: Yes, it is optimized for MagSafe-enabled iPhones, ensuring precise magnetic alignment for efficient charging.
• Q: What if my Satechi Wireless Charger arrives damaged? A: Contact customer service for assistance with returns or replacements if your charger arrives damaged.
• Q: Does the Satechi Wireless Charger have a warranty? A: Yes, it comes with a two-year warranty, providing peace of mind for your purchase.
• Q: What should I do if my device isn't charging? A: Ensure the device is properly aligned on the charging pad and verify that a compatible power adapter is being used.
• Q: Can I charge my iPhone while it's in a case? A: Yes, as long as the case is compatible with wireless charging, your iPhone can charge without removing it.