ROUNKIN Wireless Magnetic Charging Base for Sonos Roam Gen 2nd/1st/SL Black

Frequently Asked Questions

• Q: What materials is the Rounkin Wireless Charger made of? A: The Rounkin Wireless Charger is made of high-quality Acrylonitrile Butadiene Styrene, ensuring durability and resistance to deformation.
• Q: What are the dimensions of the charging dock? A: The charging dock measures two inches in length, two inches in width, and zero point six inches in height, making it compact and portable.
• Q: How long is the included data cable? A: The included data cable is one point five meters long, providing ample length for convenient setup.
• Q: How do I use the Rounkin Wireless Charger? A: Simply place your Sonos Roam speaker close to the magnetic charging dock, and the magnet will automatically align to charge it.
• Q: Is the charger suitable for travel? A: Yes, the charger is lightweight and portable, making it easy to pack in a travel bag for on-the-go use.
• Q: Can I use the charger while playing music? A: Yes, the design allows you to play music while the speaker is charging, thanks to its stable and anti-slip base.
• Q: How do I clean the charging dock? A: To clean the charging dock, simply wipe it with a damp cloth to remove dust and stains; avoid using harsh chemicals.
• Q: Does the charger have safety features? A: Yes, it includes built-in protections against short circuits, overcurrent, overcharging, and over-temperature for safe charging.
• Q: How do I store the charger when not in use? A: When not in use, store the charger in a cool, dry place, ideally in its original packaging to prevent damage.
• Q: Is this charger compatible with all Sonos Roam models? A: Yes, this charger is compatible with Sonos Roam Gen 1st, 2nd, and SL models, providing fast and efficient charging.
• Q: How does the magnetic charging feature work? A: The magnetic charging feature uses unique suction technology, allowing the charger to automatically attract and align with the speaker.
• Q: Will the charger work with other devices? A: No, the charger is specifically designed for Sonos Roam models and may not work with other devices.
• Q: What should I do if the charger is not working? A: If the charger is not functioning, check the connection and ensure that the speaker is properly aligned; if issues persist, contact customer support.
• Q: What is the warranty period for the charger? A: The charger typically comes with a one-year warranty, covering defects in materials and workmanship.
• Q: Can I use the charger while the speaker is in a case? A: Yes, as long as the case does not interfere with the magnetic connection, the charger can be used with a compatible speaker case.