Retisee 1 Pcs 6 X 6 Extra Large Flameless Candles, 3 Wick Glass Large Candles With Remote Control And Timer Function, Real W

Frequently Asked Questions

• Q: What materials are used in this candle? A: This candle is made of real wax and glass. The combination of materials gives it a realistic appearance and a flickering effect.
• Q: What are the dimensions of the flameless candle? A: The candle measures six inches by six inches by six inches. This size makes it suitable for various home decor settings.
• Q: How long can I expect the candle to last? A: The candle offers over three hundred fifty hours of ambient lighting. This longevity is powered by three AA batteries, which are not included.
• Q: How do I use the remote control for the candle? A: To use the remote, simply point it at the candle and press the desired button. You can turn it on/off or set timers for two, four, six, or eight hours.
• Q: Can I use this candle outdoors? A: Yes, this candle can be used outdoors, but it should be kept away from high temperatures. It is best suited for sheltered areas to prevent damage.
• Q: How do I properly clean this flameless candle? A: To clean the candle, gently wipe the exterior with a soft, damp cloth. Avoid using harsh chemicals that could damage the wax or glass.
• Q: Is this candle safe for children and pets? A: Yes, the flameless candle is safe for children and pets. It eliminates the risk of fire hazards associated with traditional candles.
• Q: Can I adjust the brightness of the candle? A: Yes, you can adjust the brightness using the remote control. This feature allows you to customize the ambiance of your space.
• Q: What should I do if the candle arrives damaged? A: If the candle arrives damaged, please contact customer support for assistance. They will guide you through the return or exchange process.
• Q: Is the candle suitable for events and parties? A: Yes, this candle is perfect for events and parties. Its elegant design and flickering effect create a romantic and classy atmosphere.
• Q: What kind of batteries does the candle require? A: The candle requires three AA batteries for operation. Please note that these batteries are not included in the package.
• Q: Does the candle have a timer function? A: Yes, the candle has an inbuilt timer function. You can set it to automatically turn on and off at specified times.
• Q: How should I store the candle when not in use? A: Store the candle in a cool, dry place away from direct sunlight. This helps to maintain the quality of the wax and glass.
• Q: Can I use this candle in high humidity areas? A: It is advisable to avoid using the candle in high humidity areas. Excess moisture may affect its performance and integrity.
• Q: What colors are available for this flameless candle? A: This flameless candle is available in gray. Its neutral color complements a wide range of decor styles.