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Frequently Asked Questions

• Q: What is the resolution of the REOLINK 4K Wired Security Camera? A: The resolution is eight megapixels, which equals three thousand eight hundred forty by two thousand one hundred sixty pixels. This high resolution provides clear and detailed images for enhanced security.
• Q: What are the dimensions of the REOLINK 4K Wired Security Camera? A: The camera measures five point five one inches in length, width, and height. Its compact size makes it easy to install in various outdoor locations.
• Q: What material is the REOLINK 4K Wired Security Camera made from? A: The camera is made of metal aluminum, ensuring durability and resistance to outdoor elements. This material choice enhances the camera's longevity.
• Q: How do I install the REOLINK 4K Wired Security Camera? A: The installation is straightforward with Power over Ethernet technology. You only need one network cable to transmit data and power simultaneously.
• Q: Can I use the REOLINK 4K Wired Security Camera for indoor purposes? A: Yes, while designed for outdoor use, it can also be used indoors. Its flexibility allows it to monitor various environments.
• Q: How does the human and vehicle detection work on this camera? A: The camera features on-device detection technology that accurately identifies humans and vehicles. This reduces unnecessary alerts and improves monitoring efficiency.
• Q: How do I clean the REOLINK 4K Wired Security Camera? A: To clean the camera, use a soft, damp cloth to wipe the exterior. Avoid using harsh chemicals that could damage the finish or internal components.
• Q: Is the REOLINK 4K Wired Security Camera weatherproof? A: Yes, the camera is designed for outdoor use and is weatherproof. It can withstand various weather conditions, ensuring reliable performance year-round.
• Q: What storage options are available for the REOLINK 4K Wired Security Camera? A: The camera supports micro SD cards up to two hundred fifty-six gigabytes, Reolink NVR, or FTP server for video storage. This allows for flexible recording options.
• Q: What should I do if the REOLINK 4K Wired Security Camera isn't working? A: If the camera isn't functioning, check all connections and ensure your network is stable. If issues persist, refer to the user manual or contact customer support.
• Q: Does the REOLINK 4K Wired Security Camera have night vision capabilities? A: Yes, it features infrared night vision that allows clear visibility up to one hundred feet in low light conditions. This ensures continuous monitoring, day or night.
• Q: Are there any subscription fees for using the REOLINK 4K Wired Security Camera? A: No, there are no subscription fees for the camera's basic functionality. Users can access features without ongoing costs.
• Q: What type of alerts does the REOLINK 4K Wired Security Camera send? A: The camera sends real-time push notifications and alert emails whenever motion is detected. This keeps you informed of any potential threats immediately.
• Q: Is the REOLINK app easy to use for monitoring? A: Yes, the REOLINK app is user-friendly and allows you to watch live feeds, receive alerts, and replay recorded footage easily from your smartphone.
• Q: Can I access the REOLINK 4K Wired Security Camera remotely? A: Yes, you can access the camera remotely via the REOLINK app or client. This feature allows you to monitor your property from anywhere.