Real HD 4K 8MP POE Hidden IP Security Camera with 15m Night Vision, Indoor Human Detection, Compatible with Hik-Vision & Blue Iris

Frequently Asked Questions

• Q: What is the resolution of the Real HD 4K IP security camera? A: The resolution is four thousand by two thousand pixels. This high definition allows for clear, sharp images even in low light conditions.
• Q: What type of lens does this camera use? A: It uses a three point seven millimeter pinhole lens. This compact design makes it suitable for discreet indoor placement.
• Q: Is this camera compatible with other systems? A: Yes, it is compatible with Hik-Vision, Uniview NVR, Blue Iris, and Synology. Ensure to select ONVIF protocol when setting it up.
• Q: What is the night vision capability of this camera? A: It has a night vision range of fifteen meters. This is supported by forty-eight invisible infrared LEDs for clear visibility in darkness.
• Q: How do I install this security camera? A: You can install it using Power over Ethernet technology. This allows you to connect one cable for both power and video transmission.
• Q: Does this camera require a special setup for installation? A: Yes, you need to select ONVIF protocol during setup. This ensures compatibility with various NVRs and software.
• Q: How should I clean the camera for maintenance? A: Use a soft, dry cloth to gently wipe the camera. Avoid using any liquid cleaners that could damage the lens or housing.
• Q: Is the camera weatherproof? A: Yes, it has an IP65 rating for weather resistance. This means it can withstand dust and water exposure, making it suitable for indoor use.
• Q: What if the camera doesn't connect to my NVR? A: Make sure you are using the correct ONVIF settings. If issues persist, contact the seller for technical support.
• Q: Can this camera detect motion? A: Yes, it features human motion detection. It can quickly identify human targets and send alerts to your mobile device.
• Q: What kind of technical support is available? A: Technical support is available from the seller during business hours. They can assist you with installation and troubleshooting.
• Q: Is this camera suitable for outdoor use? A: No, it is designed for indoor use only. The IP65 rating indicates some resistance to elements but is not meant for outdoor conditions.
• Q: What video compression does this camera support? A: It supports H.265 compression. This technology allows for reduced file sizes without compromising video quality.
• Q: How can I receive notifications from this camera? A: You will receive notifications on your mobile device when human motion is detected. Ensure the app is set up correctly for alerts.
• Q: What is the manufacturer’s warranty on this camera? A: The warranty details can vary, so check with the seller for specific information. They can provide warranty coverage details.