Real Flame Corretto Electric Fireplace, 72'', Black

Frequently Asked Questions

• Q: What are the dimensions of the Real Flame Corretto Electric Fireplace? A: The dimensions are twenty-one point seventy-five inches high, seventy-two inches wide, and five point twenty-five inches deep.
• Q: What materials are used in the construction of this fireplace? A: It is made from cold-rolled steel and tempered glass, ensuring durability and a sleek modern look.
• Q: What is the heating capacity of the fireplace? A: The fireplace has a heating capacity of four thousand seven hundred BTUs per hour.
• Q: How do I install the Real Flame Corretto Electric Fireplace? A: To install, use the included mounting bracket and follow the assembly instructions; it needs to be hung at a minimum height of twelve inches.
• Q: Can I control the fireplace remotely? A: Yes, it comes with a user-friendly remote control that allows you to operate it from a distance.
• Q: Is this electric fireplace suitable for small spaces? A: Yes, its wall-mounted design is perfect for small spaces as it does not take up floor area.
• Q: How do I clean and maintain the electric fireplace? A: To clean, use a soft cloth and a mild cleaner; avoid abrasive materials that could scratch the glass.
• Q: Is the fireplace safe to use around children and pets? A: Yes, it is designed with safety in mind, and the heat can be turned off while still enjoying the visual flames.
• Q: What is the flame color customization available? A: You can choose from five different flame color options to create the desired ambiance in your space.
• Q: What if the fireplace arrives damaged? A: If it arrives damaged, contact customer support for assistance with returns and replacements.
• Q: Does the fireplace require any special electrical setup? A: No, it operates on standard household voltage, making it easy to plug in and use.
• Q: How long is the timer setting for the fireplace? A: The timer can be set for intervals from zero to eight hours in one-hour increments.
• Q: Can I use the fireplace in warmer months? A: Yes, you can turn off the heat and still enjoy the visual fire effect during warmer months.
• Q: What certification does the fireplace have? A: It is ETL and FCC certified for safety and performance standards.
• Q: What filler options are available for the fireplace? A: You can personalize the fireplace with either white rock or clear glass fillers.
• Q: Is assembly required for the fireplace? A: Yes, some assembly is required, and the mounting bracket is included in the package.