Puraflame Alice 68 Inches Recessed Electric Fireplace, Flush Mounted For 2 X 6 Stud, Log Set & Crystal, 1500W Heater, Black

Frequently Asked Questions

• Q: What are the dimensions of the PuraFlame Alice electric fireplace? A: The overall dimensions are sixty-eight and one-eighth inches wide, twenty and one-fourth inches high, and five and twenty-nine thirty-seconds inches deep.
• Q: What materials is the PuraFlame Alice electric fireplace made of? A: The fireplace is made of metal, ensuring durability and a sleek finish in black.
• Q: What is the heating capacity of the PuraFlame Alice fireplace? A: The fireplace features a heating capacity of one thousand five hundred watts on high and seven hundred fifty watts on low.
• Q: How do I install the PuraFlame Alice electric fireplace? A: The fireplace is designed for in-wall recessed installation only and cannot be hung on the wall or used as a freestanding unit.
• Q: Can I use the PuraFlame Alice fireplace without heat? A: Yes, the flame effect can be operated with or without heat, allowing for year-round ambiance.
• Q: What options do I have for the ember bed in this fireplace? A: You can choose between a log set or crystal stones for the ember bed, providing customizable aesthetics.
• Q: How do I maintain the PuraFlame Alice electric fireplace? A: To maintain the fireplace, simply wipe the exterior with a damp cloth and ensure the vent areas remain clear of obstructions.
• Q: Is the PuraFlame Alice fireplace safe for children and pets? A: Yes, the fireplace includes safety features such as a cool-touch exterior and an automatic shut-off timer.
• Q: What is the warranty for the PuraFlame Alice electric fireplace? A: The fireplace typically comes with a manufacturer's warranty, which can vary, so check the specific warranty details upon purchase.
• Q: How does the thermostat work for the PuraFlame Alice fireplace? A: The thermostat allows you to control the room temperature, adjusting it to your preference for comfort.
• Q: Can I return the PuraFlame Alice electric fireplace if I’m not satisfied? A: Yes, most retailers offer a return policy for unsatisfied customers, but check the specific terms before purchasing.
• Q: What if my PuraFlame Alice arrives damaged? A: If your fireplace arrives damaged, contact customer support immediately for assistance with returns or exchanges.
• Q: What are the different flame settings available on the PuraFlame Alice? A: There are four different flame settings: a low yellow with a bit of blue, all yellow, a brighter yellow with blue, and all blue.
• Q: Is this fireplace suitable for large rooms? A: While the PuraFlame Alice provides reasonable heat, it is not designed to be a primary heat source for large spaces.
• Q: Do I need special electrical wiring for the PuraFlame Alice fireplace? A: The fireplace can be plugged into a standard one hundred ten-volt outlet or hard-wired for installation.