At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What type of battery is included in the Vertiv Liebert PSI5 UPS Replacement Internal Battery Kit?A: The battery type is lead-acid. This hot-swappable battery is valve-regulated and non-spillable, designed for extended run times.
Q: What is the warranty period for the battery kit?A: The warranty period is three years. This warranty covers any manufacturing defects in the battery kit.
Q: What are the dimensions of the Vertiv Liebert PSI5 UPS Replacement Internal Battery Kit?A: The dimensions are standard for a two-unit UPS battery kit. It's designed to fit seamlessly into the Liebert PSI5 system.
Q: Is the Vertiv Liebert PSI5 UPS Replacement Internal Battery Kit easy to install?A: Yes, the battery kit is designed to be hot-swappable. This means you can replace it without shutting down connected devices.
Q: Does the battery kit come with installation instructions?A: Yes, installation guidelines are provided. These instructions ensure that users can safely and effectively replace the battery.
Q: Can this battery kit be used in non-government environments?A: Yes, while it is designed for government and government-affiliated environments, it can be used in any compatible UPS system.
Q: How do I maintain the Vertiv Liebert UPS Replacement Internal Battery Kit?A: To maintain it, ensure proper ventilation and avoid extreme temperatures. Regularly check for any signs of wear or leakage.
Q: What is the expected maximum battery life for this kit?A: The maximum battery life is five years. Proper usage and maintenance can help achieve this lifespan.
Q: Is this battery kit TAA compliant?A: Yes, the battery kit is TAA compliant. This means it is manufactured in the U.S. or countries that meet TAA regulations.
Q: What should I do if the battery kit arrives damaged?A: If the battery kit arrives damaged, contact customer support immediately. They will guide you through the return or replacement process.
Q: Does the battery kit have any hazardous materials?A: No, the battery kit is designed to be non-spillable and does not contain hazardous materials. It is safe for use in various environments.
Q: Is the Vertiv battery kit compatible with other UPS models?A: No, it is specifically designed for Liebert PSI5 UPS systems like the PSI5-3000RT120. Compatibility with other models is not guaranteed.
Q: What is the minimum battery life of this kit?A: The minimum battery life is three years. This is the expected lifespan under normal operating conditions.
Q: Can I use this battery kit for emergency backup power?A: Yes, this battery kit is ideal for providing emergency backup power for connected devices during outages.
Q: What features make this battery kit suitable for government use?A: The battery kit's TAA compliance and durable construction make it suitable for government use, ensuring reliability in critical environments.
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