At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the Liebert Battery Kit?A: The dimensions are fifteen point two inches in length, eleven point one inches in width, and five point four inches in height. These dimensions make it suitable for various UPS systems.
Q: What is the model number for this battery kit?A: The model number is PSI5-10001UBATKIT. This helps in identifying the specific battery kit you need for compatible systems.
Q: Is this battery kit suitable for all UPS systems?A: No, this battery kit is specifically designed for the Liebert UPS systems. Always check compatibility with your existing system before purchasing.
Q: How do I install the Liebert Battery Kit?A: To install the battery kit, open the UPS unit, remove the old battery, and carefully insert the new battery following the manufacturer's guidelines. Ensure all connections are secure to avoid issues.
Q: Can I use this battery kit for home appliances?A: No, this battery kit is intended for use with Uninterruptible Power Supply systems only. It should not be connected directly to home appliances.
Q: What is the recommended usage for this battery kit?A: This battery kit is recommended for use in backup power situations with compatible UPS systems. It ensures your equipment remains powered during outages.
Q: How do I maintain the Liebert Battery Kit?A: To maintain the battery kit, keep it clean and dry, and store it in a cool, ventilated area. Regularly check for any signs of wear or damage.
Q: What is the lifespan of the Liebert Battery Kit?A: The lifespan can vary but typically lasts between three to five years under normal usage conditions. Regular maintenance can help extend its life.
Q: How do I safely dispose of this battery kit?A: To safely dispose of the battery kit, take it to a designated recycling facility for batteries. Do not throw it in regular trash to avoid environmental harm.
Q: Is this battery kit safe to use indoors?A: Yes, the battery kit is safe for indoor use when installed in a compatible UPS. Ensure proper ventilation to avoid overheating.
Q: What should I do if my battery kit doesn’t charge?A: If the battery kit doesn’t charge, check the UPS connections and ensure it’s plugged in. If issues persist, consult the manufacturer for support.
Q: Does the Liebert Battery Kit come with a warranty?A: Yes, the Liebert Battery Kit typically comes with a manufacturer's warranty. Check the documentation for specific warranty details.
Q: Can I return the battery kit if it’s damaged upon arrival?A: Yes, you can return the battery kit if it arrives damaged. Make sure to follow the return policy outlined by the retailer.
Q: What happens if I install the wrong battery in my UPS?A: Installing the wrong battery can lead to system failure or damage. Always ensure you are using the correct battery model for your UPS.
Q: Are there any special safety precautions with this battery kit?A: Yes, always handle the battery with care, avoid short-circuiting the terminals, and do not expose it to extreme temperatures or moisture.
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