CFKREYA ProHEPA 9000 Replacement Filter Set - Includes 2 True HEPA & 6 Carbon Filters, H13 Grade Material

Frequently Asked Questions

• Q: What materials are used in the ProHEPA 9000 replacement filter? A: The ProHEPA 9000 replacement filter is made of H13 grade true HEPA material and activated carbon for effective filtration.
• Q: How many filters come in the package? A: The package includes two true HEPA filters and six carbon pre-filters for comprehensive air purification.
• Q: What is the filtration capability of this filter? A: The filter captures 99.97% of indoor particles as small as 0.3 microns, ensuring a healthier environment.
• Q: How do I install the ProHEPA 9000 filter? A: Replacing the filter is easy; simply remove the old filter and insert the new one into the air purifier.
• Q: How often should I replace the ProHEPA filter? A: It is recommended to replace the filter every six to twelve months for optimal performance.
• Q: Is this filter compatible with other air purifiers? A: No, this filter is specifically designed for the VEVA ProHEPA 9000 air purifier only.
• Q: What is the best way to maintain the ProHEPA filter? A: To maintain the filter, regularly check it for dust buildup and replace it according to the recommended schedule.
• Q: Can the carbon pre-filters be washed or reused? A: No, the carbon pre-filters are disposable and should be replaced when they become dirty or after their recommended usage period.
• Q: What kind of odors does the carbon filter absorb? A: The carbon filter effectively absorbs household odors from pets, cooking, and smoking.
• Q: How does this filter improve air quality? A: This filter enhances air quality by trapping allergens, dust, and odors, making your indoor environment fresher.
• Q: Is the ProHEPA 9000 filter safe for children and pets? A: Yes, the filter is safe for use around children and pets, as it improves air quality without harmful emissions.
• Q: How should I store the replacement filters? A: Store the replacement filters in a cool, dry place away from direct sunlight until ready to use.
• Q: What should I do if the filter arrives damaged? A: If the filter arrives damaged, contact customer support for assistance with a return or replacement.
• Q: How long does each HEPA filter last on average? A: On average, each HEPA filter lasts between six to twelve months, depending on usage and air quality conditions.
• Q: Are there any hazardous materials in this filter? A: No, the ProHEPA 9000 replacement filter does not contain any hazardous materials.