If You Find That Kh120M Headset Microphone Has No Sound After Pair Kh120M To A Computer Via Usb Port, Please Follow The Steps Below:1. Make Sure The Headset And Port Are Paired Successfully(Port Display Light Is Fixed Blue)If Pairing Is Not Successful, Please Try The Steps Below:1) Reset The Headset (Please Refer To The Reset Section Of The Manual).2) Unplug The Port And Plug It Into Another Usb Port.2. After The Headset And Port Are Paired Successfully, Please Follow The Steps Below:1) Right-Click The Speakers Icon At The Bottom Right, Then Click ''Open Sound Settings''.2) Make Sure That [Kh120M Port] Has Been Selected As Both The Output And Input Device. Then Close Settings.If There Is Still No Sound, The Microphone Of The Headset May Be Disabled Or [Kh120M Port] Is Not Set As The Default Device On Your Computer.1) Right-Click The Speakers Icon At The Bottom Right, Then Click ''Sound ''.2) Click ''Recording''And ''Playback'', Then Set [Kh120M Port] As Default Device And Make Sure It Is Enabled.3. Make Sure Apps Have Access To The Microphone.If Your Microphone Isn'T Detected, You May Need To Give Your Apps Permission To Use It. (Take Windows 10 As Example)1) To Let Apps Access The Microphone, Select Start, Then Select Settings≫ Privacy≫ Microphone. Select Change, Then Turn On Allow Apps To Access Your Microphone.2) After Allowing Access To The Microphone, You Can Choose Which Microsoft Store Apps Can Access These Features Under Choose Which Microsoft Store Apps Can Access Your Microphone, And Give Access To Non-Microsoft-Store Desktop Apps By Ensuring That The Switch Beneath Allow Desktop Apps To Access Your Microphone Is Set To On.Package Contents:1 X Bluetooth Headphones Kh120M1 X Type-C Charging Cable1X User Manual1X Charging Base1X Usb Dongle
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What is the model of the Bluetooth headset?A: The model of the Bluetooth headset is KH120M. This headset features advanced technology for noise cancellation and connectivity.
Q: What materials are used in the Bluetooth headset?A: The Bluetooth headset is made with leather and includes lithium-ion batteries. This ensures both comfort and functionality.
Q: What is the Bluetooth version of the headset?A: The headset uses Bluetooth version five point two. This version provides improved connectivity and stability.
Q: How do I charge the Bluetooth headset?A: You can charge the Bluetooth headset using the included Type-C charging cable. Simply connect it to a power source.
Q: Is the Bluetooth headset compatible with Windows systems?A: Yes, the Bluetooth headset is compatible with Windows systems. It connects seamlessly via Bluetooth adapter for stable performance.
Q: How do I use the Bluetooth headset for calls?A: To use the headset for calls, simply pair it with your device and press the MFB button to answer or end calls.
Q: What is the range of the Bluetooth headset?A: The Bluetooth headset has a range of up to thirty-three feet or ten meters. This allows for mobility while connected.
Q: Can I use the headset for video conferencing?A: Yes, the headset is suitable for video conferencing applications like Zoom and Skype. Ensure it is set as the default audio device.
Q: How do I reset the Bluetooth headset?A: To reset the Bluetooth headset, refer to the reset section of the user manual. Follow the instructions for proper reset.
Q: How do I clean the Bluetooth headset?A: To clean the Bluetooth headset, use a dry cloth to wipe the surfaces. Avoid using any liquids that could damage the electronics.
Q: What should I do if the headset does not connect?A: If the headset does not connect, ensure it is charged and properly paired. Try resetting the device or reconnecting to the Bluetooth adapter.
Q: Can I use the headset while charging?A: No, it is not recommended to use the headset while charging. For optimal performance, wait until it is fully charged.
Q: Is the Bluetooth headset suitable for all head sizes?A: Yes, the Bluetooth headset is designed for all-day comfort and fits various head sizes. It features adjustable ear cups for a custom fit.
Q: How long does the battery last on the Bluetooth headset?A: The battery life of the Bluetooth headset may vary, but it is designed for extended use. Refer to the manual for specific performance details.
Q: What should I do if the headset arrives damaged?A: If the headset arrives damaged, contact customer support for assistance with returns or exchanges. Ensure you have your order details ready.