Neewer Magnetic Neck Holder For Action Camera & Phone, Hands Free Neck Mount With Chest Strap Compatible With Gopro Dji Insta360

Frequently Asked Questions

• Q: What is the size of the NEEWER Magnetic Neck Holder? A: The size of the NEEWER Magnetic Neck Holder is four point thirty-three inches long, three point fifty-four inches wide, and one point fifty-seven inches high.
• Q: What materials are used in the neck holder? A: The neck holder is made of silicone and includes a strong metal hinge for durability and support.
• Q: What is the model number of this product? A: The model number of this product is GP26, which identifies it specifically among NEEWER's offerings.
• Q: How do I use the NEEWER Magnetic Neck Holder? A: To use the neck holder, simply attach your smartphone or action camera using the magnetic mount and adjust the chest strap for a secure fit.
• Q: Is the neck holder suitable for all smartphones? A: Yes, the neck holder is compatible with most smartphones, including iPhone and Samsung models, using included magnetic rings.
• Q: Can I wear the neck holder while running? A: Yes, the neck holder is designed for stable filming during running due to its secure chest strap and sturdy construction.
• Q: How do I clean the NEEWER Magnetic Neck Holder? A: To clean the neck holder, wipe it down with a damp cloth and mild soap, avoiding submerging it in water.
• Q: Is the neck holder safe for high-speed activities? A: No, it is not recommended to use the magnetic phone holder in high-speed action scenes to ensure safety.
• Q: How should I store the neck holder when not in use? A: Store the neck holder in a cool, dry place away from direct sunlight to maintain its materials and functionality.
• Q: What if the neck holder does not fit my phone? A: If the neck holder does not fit your phone, try using the included magnetic rings or check compatibility with your phone case.
• Q: Does the neck holder come with a warranty? A: Yes, the NEEWER Magnetic Neck Holder typically comes with a manufacturer's warranty for defects but verify specifics at purchase.
• Q: Can I attach an action camera to the neck holder? A: Yes, the neck holder includes a magnetic quick release adapter compatible with various action cameras like GoPro and DJI.
• Q: What angles can I adjust the neck holder to? A: The neck holder features three joints that adjust up to one hundred eighty degrees, allowing for versatile shooting angles.
• Q: Is the neck holder adjustable for different body sizes? A: Yes, the adjustable chest strap allows the neck holder to fit a variety of body sizes comfortably.
• Q: Can I use the neck holder with a non-MagSafe case? A: Yes, you can use the neck holder with a non-MagSafe case by utilizing the included magnetic rings for secure attachment.
• Q: What should I do if my neck holder arrives damaged? A: If your neck holder arrives damaged, contact customer support immediately for a return or exchange process.