Cabiclean NEA-F1 H13 True HEPA & NEA-C1 Carbon Air Purifier Filter Pack for Eureka NEA120 Toshiba CAF-W36USW (2 HEPA, 8 Carbon)

Frequently Asked Questions

• Q: What is the size of the NEA-F1 True HEPA Filter? A: The NEA-F1 True HEPA Filter measures eighteen point sixty-six inches in length, five point eighty-three inches in width, and zero point ninety-eight inches in height.
• Q: How many filters are included in the package? A: The package includes two NEA-F1 True HEPA Filters and eight NEA-C1 Carbon Filters, providing a total of ten filters for long-term use.
• Q: What material is the NEA-F1 filter made from? A: The NEA-F1 filter is made from high-efficiency filter media, specifically H13 True HEPA material, designed to capture airborne particles.
• Q: How do I install the NEA-F1 filter in my air purifier? A: To install the NEA-F1 filter, simply remove the old filter from your air purifier and replace it with the new filter, ensuring it fits snugly.
• Q: How often should I replace the HEPA filter? A: It is recommended to replace the HEPA filter every six to twelve months, depending on usage and environmental conditions.
• Q: Can I use the NEA-C1 Carbon Filter alone? A: No, the NEA-C1 Carbon Filter is designed to be used in conjunction with the NEA-F1 HEPA Filter for optimal air purification.
• Q: How should I store the filters when not in use? A: Store the filters in a cool, dry place away from direct sunlight to maintain their effectiveness until you are ready to use them.
• Q: Are these filters safe for pets and children? A: Yes, the NEA-F1 and NEA-C1 filters are safe for use around pets and children as they do not release harmful substances into the air.
• Q: What is the lifespan of the NEA-C1 Carbon Filter? A: The NEA-C1 Carbon Filter should be replaced every three months for optimal performance and air quality.
• Q: How do I clean my air purifier after replacing the filter? A: To clean your air purifier, wipe down the exterior with a damp cloth and follow the manufacturer's instructions for internal cleaning.
• Q: What type of odors does the NEA-C1 Carbon Filter eliminate? A: The NEA-C1 Carbon Filter effectively absorbs unwanted odors from pets, cooking, smoking, wildfire, and volatile organic compounds.
• Q: How do these filters compare to standard filters? A: The NEA-F1 and NEA-C1 filters provide superior filtration, capturing ninety-nine point ninety-seven percent of airborne particles down to zero point three microns.
• Q: What is the return policy for these filters? A: Typically, filters can be returned within thirty days of purchase if they are unopened and in their original packaging.
• Q: What should I do if my filter arrives damaged? A: If your filter arrives damaged, contact customer support immediately for assistance with a replacement or refund.
• Q: Are these filters compatible with other air purifier models? A: The NEA-F1 and NEA-C1 filters are specifically compatible with the Eureka NEA120 and Toshiba Smart WiFi Air Purifier CAF-W36USW models.