MoKo Rugged Case for Microsoft Surface Pro 11/10/9, Black, Polycarbonate, with Hand Strap, Compatible with Type Cover Keyboard

Frequently Asked Questions

• Q: What devices is the MoKo Case compatible with? A: The MoKo Case is compatible with Microsoft Surface Pro eleven, Surface Pro ten, and Surface Pro nine. This rugged cover is specifically designed for the thirteen-inch models.
• Q: What materials are used in the MoKo Case? A: The MoKo Case is made of soft TPU and sturdy polycarbonate. These materials ensure high-level protection and durability for your device.
• Q: What are the dimensions of the MoKo Case? A: The MoKo Case measures eleven point six nine inches in length, eight point seven four inches in width, and zero point seven five inches in height. These dimensions provide a snug fit for your Surface Pro.
• Q: How do I install the MoKo Case on my device? A: Simply align your Microsoft Surface Pro with the case and press it in until it fits snugly. The precise cutouts allow easy access to all ports and buttons.
• Q: Can I use the Type Cover Keyboard with this case? A: Yes, the MoKo Case is compatible with the Type Cover Keyboard. It features a channel that allows direct connection without removing the case.
• Q: Is the MoKo Case suitable for one-handed use? A: Yes, the MoKo Case includes a built-in elastic hand strap for secure one-handed use. This design is ideal for on-the-go situations like traveling or commuting.
• Q: How should I clean the MoKo Case? A: To clean the MoKo Case, use a damp cloth with mild soap. Avoid abrasive cleaners to preserve the material and finish.
• Q: Is the MoKo Case drop-resistant? A: Yes, the MoKo Case provides drop resistance due to its shock-absorbing materials. It effectively protects your device from bumps and falls.
• Q: Can I use a screen protector with the MoKo Case? A: Yes, the raised design around the screen allows for the use of various screen protectors. This feature helps prevent accidental damage.
• Q: What should I do if the MoKo Case arrives damaged? A: If the MoKo Case arrives damaged, contact customer support for assistance. They will help you with returns or exchanges as per the warranty policy.
• Q: What is the warranty on the MoKo Case? A: The MoKo Case typically comes with a one-year warranty against manufacturing defects. Please refer to the packaging or manufacturer’s website for specific details.
• Q: Is this case heavy or bulky? A: No, the MoKo Case is designed to be lightweight and slim. It provides protection without adding unnecessary bulk to your device.
• Q: Does the MoKo Case have any special design features? A: Yes, the MoKo Case features a raised bezel and a non-slip elastic strap for enhanced protection and usability. These elements improve overall handling.
• Q: Can I adjust the kickstand with the MoKo Case on? A: Yes, the MoKo Case has a reserved back cutout allowing users to freely adjust the kickstand for optimal viewing and typing angles.
• Q: Is the MoKo Case easy to remove? A: Yes, the MoKo Case can be easily removed when needed. Simply pull it away from the device without damaging either the case or the tablet.