Mengqi Control Waterproof Metal Rfid+Pin Code Door Entry And Exit Verification System & 600Lbs Electric Magnetic Lock+110V Power Supply+Rfid Keychains/Cards

Frequently Asked Questions

• Q: What are the dimensions of the MENGQI-CONTROL Door Entry System? A: The MENGQI-CONTROL Door Entry System measures eleven inches in length, seven point four eight inches in width, and four point nine two inches in height.
• Q: What is the holding force of the magnetic lock? A: The magnetic lock has a holding force of three hundred fifty pounds, which is equivalent to one hundred eighty kilograms.
• Q: What voltage does the power supply unit operate on? A: The power supply unit operates on input voltage ranging from one hundred ten to two hundred forty volts.
• Q: How many users can the access controller support? A: The access controller supports up to two thousand users, either through card or PIN code access.
• Q: What materials are used in the construction of the keypad? A: The keypad is constructed from metal, providing a waterproof design that conforms to IP68 standards.
• Q: How do I install the MENGQI-CONTROL system? A: To install the system, follow the detailed wiring diagram provided in the user manual and utilize the included installation kit for guidance.
• Q: Can I use this system in outdoor conditions? A: Yes, the MENGQI-CONTROL system is designed for outdoor use with its waterproof features and robust metal construction.
• Q: Is the system easy to program? A: Yes, the system is easy to program with full programming options available directly from the keypad.
• Q: What additional components are included in the package? A: The package includes a metal keypad, an electric magnetic lock, a power supply unit, a push-to-exit button, ten RFID cards, ten RFID keyfobs, a wired doorbell, an installation kit, and a user manual.
• Q: How do I maintain the MENGQI-CONTROL system? A: To maintain the system, ensure that the keypad and magnetic lock are free from debris and moisture to preserve their functionality.
• Q: What is the warranty policy for this product? A: The warranty policy typically covers defects in materials and workmanship for a specified period; check with the manufacturer for specific details.
• Q: What if the system does not respond during installation? A: If the system does not respond, ensure all connections are secure and check the power supply to confirm it is functioning correctly.
• Q: Is there customer support available for this product? A: Yes, customer support is available, including live assistance to help with setup and troubleshooting.
• Q: Can I use different types of RFID cards with this system? A: You can use EM4100 compatible RFID cards; however, it does not support encrypted cards such as HID or Cobra.
• Q: What is the operating temperature range for the magnetic lock? A: The magnetic lock operates effectively within a temperature range of negative ten to fifty-five degrees Celsius.
• Q: Does the keypad have any security features? A: Yes, the keypad includes anti-tamper features such as a built-in light-dependent resistor and a buzzer for security.