Mengqi Control Request To Exit Pir Motion Sensor 4 Doors Access Control Electronmagnetic 600 Lbs Magnetic Lock 110 240V Power Supply Box Rfid Keypad Reader Keyfobs/Cards(Phone App Remotely Open Door)

Frequently Asked Questions

• Q: What are the dimensions of the power supply box? A: The power supply box measures two hundred seventy-nine millimeters by two hundred thirty-four millimeters by sixty-seven millimeters. It is designed to provide a compact power solution for the system.
• Q: What is the holding force of the electric magnetic lock? A: The electric magnetic lock has a holding force of two hundred eighty kilograms, or six hundred pounds. This makes it suitable for a variety of access control applications.
• Q: How many users can the access control panel support? A: The access control panel can support up to twenty thousand users. It also maintains up to one hundred thousand event buffers for tracking entry and exit records.
• Q: How do I install the RFID reader? A: To install the RFID reader, follow the provided video guide and detailed wiring diagram. Ensure it is securely mounted and connected to the access control panel for optimal performance.
• Q: Is the system suitable for outdoor use? A: Yes, the RFID reader is water-proof, making it suitable for outdoor installation. However, ensure that the other components are protected from the elements.
• Q: Can I use this system for only one door? A: Yes, you can use the system for just one door, even though it can control up to four. It is flexible for various configurations based on your needs.
• Q: How do I keep the electric magnetic lock functioning properly? A: To maintain the electric magnetic lock, check for any debris and ensure a stable power supply. Regularly inspect the connections to prevent malfunction.
• Q: What should I do if the power supply box fails? A: If the power supply box fails, check the input voltage and connections first. If issues persist, please contact customer support for a replacement or repair options.
• Q: How do I program the RFID key fobs? A: You can program the RFID key fobs using the desktop USB reader included in the package. Follow the management software instructions for seamless user registration.
• Q: Is there a warranty on the control panel? A: Yes, the control panel comes with a limited warranty, covering defects in materials and workmanship. Please refer to the documentation for specific terms.
• Q: Can I access the system remotely? A: Yes, the system supports remote access via a smartphone app compatible with both Android and iOS devices. This allows you to unlock doors from anywhere.
• Q: How should I store the RFID key fobs? A: Store the RFID key fobs in a cool, dry place away from direct sunlight. Avoid exposing them to high temperatures to ensure their longevity.
• Q: What happens if the exit motion sensor does not work? A: If the exit motion sensor does not activate, check for obstructions and ensure it is properly connected to the system. Adjust its position if necessary.
• Q: Is technical support available for installation? A: Yes, live support is available to assist you during installation. You can also refer to the video guide and wire diagram for additional help.
• Q: What kind of doors can the electric magnetic lock be used on? A: The electric magnetic lock is suitable for both wooden and metal doors. Its high-performance design ensures reliable security for various applications.