MENGQI-CONTROL Magnetic Lock Exit Motion Sensor Access Control System - 2 Doors, USB Enroll Reader, White, 110V Power Supply

Frequently Asked Questions

• Q: What is the power supply voltage for the MENGQI-CONTROL system? A: The power supply voltage is one hundred ten to two hundred forty volts. This range ensures compatibility with various electrical systems.
• Q: What is the holding force of the electric magnetic lock? A: The electric magnetic lock has a holding force of two hundred eighty kilograms. This high-performance lock is suitable for access control systems.
• Q: What are the dimensions of the power supply box? A: The power supply box measures two hundred seventy-nine millimeters by two hundred thirty-four millimeters by sixty-seven millimeters. This compact size makes it easy to install.
• Q: How do I set up the MENGQI-CONTROL system? A: To set up the system, follow the detailed wire diagram provided and refer to the video guide. Live support is also available for assistance.
• Q: Can I open the lock with my smartphone? A: Yes, you can open the lock remotely using a smartphone app. It is compatible with both Android and iOS devices.
• Q: Is the MENGQI-CONTROL system suitable for commercial use? A: Yes, the system is designed for commercial applications. Its high sensitivity and automatic access features make it ideal for demanding environments.
• Q: How should I clean the keypad reader? A: To clean the keypad reader, use a soft, damp cloth. Avoid using abrasive cleaners that could damage the surface.
• Q: What is the detection area of the exit motion sensor? A: The exit motion sensor has a detection area of four meters wide by two meters deep. This allows for effective detection of approaching individuals.
• Q: How many users can the access control panel support? A: The access control panel can store memory for up to twenty thousand users. It also supports up to one hundred thousand event logs.
• Q: What if my system arrives damaged? A: If your system arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: How do I program the RFID key fobs? A: To program the RFID key fobs, use the desktop USB reader to read the card numbers into the software. This makes user registration easy.
• Q: Is there a warranty for the MENGQI-CONTROL system? A: Yes, the system comes with a warranty. Check the product details for specific warranty terms and conditions.
• Q: Can I generate reports from the system? A: Yes, you can generate reports using professional management software. This feature allows you to check and manage entry records.
• Q: What materials are used in the electric magnetic lock? A: The electric magnetic lock is made from high-quality metal components designed for durability and long-term performance. It is suitable for various door types.
• Q: Does the system support TCP/IP communication? A: Yes, the system supports network communication via TCP/IP. This allows for seamless integration with existing network infrastructure.