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Frequently Asked Questions

• Q: What materials is the MATEPROX iPhone 13 Pro Max case made from? A: The case is made of soft Thermoplastic Polyurethane for the outer shell, a glitter film center layer, and a transparent hard PC inner shell.
• Q: What are the dimensions of the MATEPROX iPhone 13 Pro Max case? A: The case measures six point four two inches in length, three point two seven inches in width, and zero point four three inches in height.
• Q: Is this case lightweight? A: Yes, the MATEPROX case weighs only thirty grams, making it easy to handle without feeling bulky.
• Q: How do you install the MATEPROX case on an iPhone 13 Pro Max? A: To install the case, simply align your iPhone with the case and press it into place until it fits snugly around the device.
• Q: Is the MATEPROX case easy to grip? A: Yes, the case is designed to be easy to grip, thanks to its lightweight design and soft outer material.
• Q: Does the case have raised edges for screen protection? A: Yes, the case features a raised lip of one millimeter that helps keep the screen safe when the phone is laid face down.
• Q: How should I clean the MATEPROX iPhone case? A: To clean the case, wipe it gently with a soft, lint-free cloth and a mild soap solution, avoiding harsh chemicals.
• Q: Is the MATEPROX case protective against scratches? A: Yes, the case has a raised back lip that protects the camera from scratches, ensuring your device remains in good condition.
• Q: Can I use this case if I have small hands? A: Yes, the MATEPROX case is designed to be lightweight and easy to grip, making it suitable for users with smaller hands.
• Q: What makes the MATEPROX case unique? A: The case stands out due to its bright colors and unique glitter design, which shines and catches the eye, especially in sunlight.
• Q: How do I store the MATEPROX case when not in use? A: Store the case in a cool, dry place away from direct sunlight to maintain its quality and prevent discoloration.
• Q: Is the MATEPROX case suitable for outdoor use? A: Yes, the case is designed to be durable and can withstand outdoor conditions, making it ideal for everyday use.
• Q: What do I do if the case arrives damaged? A: If the case arrives damaged, contact the seller's customer support immediately for assistance with returns or exchanges.
• Q: Does the case interfere with wireless charging? A: No, the MATEPROX case is designed to be compatible with wireless charging, allowing you to charge your phone easily.
• Q: Is there a warranty for the MATEPROX iPhone case? A: Yes, the MATEPROX case typically comes with a warranty; check the packaging or contact the manufacturer for specific details.
• Q: Can I return the MATEPROX case if I don't like it? A: Yes, most retailers offer a return policy; check the specific return guidelines on the seller's website for details.