LENSGO Teleprompter for Smartphones - 7.9’’ Mini, Remote Control, iOS/Android Compatible for YouTube, Zoom, Twitch, Live Streaming, Model TC7-Black

Frequently Asked Questions

• Q: What are the dimensions of the LENSGO Teleprompter? A: The LENSGO Teleprompter measures eight point six six inches in length, eight point two seven inches in width, and eight point two seven inches in height.
• Q: What devices are compatible with the LENSGO Teleprompter? A: The teleprompter supports smartphones and iPad Mini devices with a maximum width of eight point eight five inches and a maximum height of four point three three inches.
• Q: What type of glass is used in the teleprompter? A: The teleprompter features high clarity industrial standard glass with excellent light transmittance of seventy percent to thirty percent.
• Q: How do I use the LENSGO Teleprompter? A: To use the teleprompter, download the TCQI app, set up your device, and control the script display via the built-in remote control.
• Q: Is the teleprompter suitable for both iOS and Android? A: Yes, the LENSGO Teleprompter is compatible with both iOS and Android systems, allowing for wide usability.
• Q: Can I shoot in both horizontal and vertical orientations? A: Yes, the teleprompter allows for easy switching between horizontal and vertical shooting modes.
• Q: How should I clean the teleprompter? A: To clean the teleprompter, gently wipe the glass surface with a soft, lint-free cloth to avoid scratches or damage.
• Q: Are there safety precautions regarding the teleprompter's battery? A: Yes, the teleprompter contains lithium-ion batteries, which should be handled with care and stored in a cool, dry place.
• Q: What is the best way to store the teleprompter? A: Store the teleprompter in its carrying case when not in use to protect it from dust and physical damage.
• Q: Is the teleprompter user-friendly for beginners? A: Yes, the LENSGO Teleprompter is designed to be user-friendly, making it suitable for both beginners and experienced users.
• Q: How does the teleprompter compare to other models? A: The LENSGO Teleprompter is compact and portable, making it a great choice for users seeking versatility and ease of use compared to larger models.
• Q: What if the teleprompter arrives damaged? A: If the teleprompter arrives damaged, contact customer support immediately for assistance with returns or exchanges.
• Q: What is the warranty on the LENSGO Teleprompter? A: The LENSGO Teleprompter comes with a standard warranty, providing coverage for manufacturing defects and issues.
• Q: Can I adjust the text size and speed remotely? A: Yes, the teleprompter's app allows you to adjust text size, playback speed, and background colors remotely for convenience.
• Q: How do I upload a script to the teleprompter? A: You can upload a script directly in the app, by creating a TXT document, or by copying and pasting text into the TCQI app.
• Q: Is there a way to get technical support for the teleprompter? A: Yes, you can reach out to customer support for technical assistance with the LENSGO Teleprompter at any time.