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Frequently Asked Questions

• Q: What are the dimensions of the LED Flame Light? A: The LED Flame Light measures approximately two point six three inches in width, two point six three inches in height, and one point one eight inches in length.
• Q: What material is the LED Flame Light made of? A: The LED Flame Light is made of metal and PP, ensuring durability and a long lifespan.
• Q: How long does the battery last on a full charge? A: The rechargeable battery lasts up to twenty hours on a full charge, providing extended use for outdoor activities.
• Q: How do I use the LED Flame Light? A: To use the LED Flame Light, simply place it on a table, stick it to any metal surface using its magnetic base, or hang it using the flip-out hook.
• Q: Is the LED Flame Light suitable for outdoor use? A: Yes, the LED Flame Light is IP44 waterproof, making it perfect for outdoor activities such as camping, hiking, and garden parties.
• Q: Can I charge the LED Flame Light using a USB port? A: Yes, the LED Flame Light can be charged via a USB port from your computer, power bank, or USB charger.
• Q: How should I care for the LED Flame Light? A: To maintain the LED Flame Light, ensure it is charged fully before use and avoid exposing it to extreme weather conditions.
• Q: What safety features does the LED Flame Light have? A: The LED Flame Light has passed CE, RoHS, and FCC certification, ensuring it is made from safe, environmentally friendly materials.
• Q: How should I store the LED Flame Light when not in use? A: Store the LED Flame Light in a cool, dry place away from direct sunlight to prolong its lifespan.
• Q: How does the LED Flame Light compare to traditional flame lights? A: The LED Flame Light offers a safer alternative to traditional flame lights, using LED technology to create realistic flame effects without the fire hazard.
• Q: Is the LED Flame Light good for indoor decoration? A: Yes, the LED Flame Light is ideal for indoor decoration, creating a romantic or spooky ambiance in various settings like homes, bars, and restaurants.
• Q: Can I use the LED Flame Light for special occasions? A: Definitely, the LED Flame Light is perfect for special occasions such as weddings, parties, and holidays, enhancing the atmosphere with its flickering flame effect.
• Q: What should I do if the LED Flame Light doesn't work upon arrival? A: If the LED Flame Light doesn't work, contact customer support for a replacement, return, or refund as it comes with a one-year warranty.
• Q: Is there a warranty for the LED Flame Light? A: Yes, the LED Flame Light comes with a one-year warranty covering defects and quality issues.
• Q: Can the brightness of the LED Flame Light be adjusted? A: Yes, the LED Flame Light features four modes including realistic dancing flames and warm constant light, allowing you to adjust the ambiance.