Jeylly For Samsung Galaxy A13 5G Case, A13 Case 360 Rotating Ring Stand Holder [Work With Magnetic Car Mount], Dual Layer Heavy

Frequently Asked Questions

• Q: What materials is the Jeylly case made from? A: The case is made from hard polycarbonate and soft TPU materials. This combination provides strong protection while maintaining a slim profile.
• Q: What are the dimensions of the Jeylly case? A: The case measures five point four inches in length, three inches in width, and zero point thirty-one inches in height. These dimensions ensure a snug fit for the Samsung Galaxy A13 5G.
• Q: Is this case compatible with other phone models? A: No, this case is specifically designed for the Samsung Galaxy A13 5G. It does not fit other phone models.
• Q: How does the built-in kickstand work? A: The built-in kickstand rotates three hundred sixty degrees, allowing for both vertical and horizontal viewing angles. This is convenient for watching videos or video chatting.
• Q: How do I install the Jeylly case on my phone? A: To install the case, simply align your Samsung Galaxy A13 5G with the case and press it into place until it fits snugly. Ensure all buttons and ports are accessible.
• Q: Does this case support wireless charging? A: No, this case does not support wireless charging. You will need to remove your phone from the case to charge it wirelessly.
• Q: How should I clean the Jeylly case? A: To clean the case, wipe it with a damp cloth. Avoid using harsh chemicals that could damage the materials.
• Q: Can I use the case with a magnetic car mount? A: Yes, the case includes a built-in metal magnetic sheet that allows for stable attachment to magnetic car mounts.
• Q: What is included in the package? A: The package includes one Samsung Galaxy A13 5G phone case, two tempered glass screen protectors, two dry/wet wipes, and two guide stickers.
• Q: What kind of protection does this case offer? A: This case provides military-grade protection with a dual-layer design, including a soft TPU inner bumper and a hard PC exterior. It effectively absorbs shocks from drops.
• Q: Are the screen protector and case easy to install? A: Yes, both the screen protector and the case are designed for easy installation. Follow the included guide stickers for proper alignment.
• Q: Is this case safe for children to use? A: Yes, the materials used in the Jeylly case are safe and non-toxic, making it suitable for use by children.
• Q: How do I store the case when not in use? A: Store the case in a cool, dry place away from direct sunlight to maintain its shape and color.
• Q: What if the case arrives damaged? A: If the case arrives damaged, you should contact customer support for assistance with returns or exchanges.
• Q: How does the case protect the camera and screen? A: The case features raised edges around the camera and screen, measuring one millimeter and three millimeters respectively, to prevent direct contact with surfaces.