Jetech Case For Ipad Pro 12.9 Inch (1St And 2Nd Generation, 2015 And 2017 Model), Auto Wake/Sleep (Black)

Frequently Asked Questions

• Q: What is the material of the JETech case? A: The JETech case is made from polyurethane. This material offers a balance of durability and lightweight protection for your iPad.
• Q: What are the dimensions of the JETech case? A: The dimensions of the JETech case are twelve point thirteen inches in length, eight point eighty-two inches in width, and zero point forty-seven inches in height. These measurements ensure a snug fit for your iPad Pro.
• Q: Is the JETech case compatible with other iPad models? A: No, the JETech case is not compatible with iPad Pro models released in 2018 and later. It specifically fits the 2015 and 2017 models, identified by the model numbers A1584, A1652, A1670, A1671, and A1821.
• Q: How do I use the JETech case for my iPad? A: To use the JETech case, simply insert your iPad Pro into the case. The magnetic smart cover will automatically activate the sleep/wake function when opening or closing it.
• Q: Can I access all ports and buttons with the case on? A: Yes, you can access all ports and buttons with the case on. The design includes cutouts for the camera and ports, ensuring full functionality.
• Q: Does the case support multiple viewing angles? A: Yes, the JETech case supports two standing positions for viewing and typing. This feature allows for comfortable use whether watching videos or typing.
• Q: How do I clean the JETech case? A: To clean the JETech case, wipe it with a damp cloth. Avoid using harsh chemicals or abrasive materials to maintain its appearance.
• Q: Is the JETech case durable? A: Yes, the JETech case is designed for durability with a synthetic exterior. It protects against scratches and minor impacts, keeping your iPad safe.
• Q: What should I do if the case is damaged upon arrival? A: If the case is damaged upon arrival, contact customer support for assistance with a return or exchange. Ensure that you have your order details ready.
• Q: Is the JETech case lightweight? A: Yes, the JETech case is lightweight. Its slim design adds minimal bulk to your iPad, making it easy to carry.
• Q: Does the case have a warranty? A: Yes, the JETech case typically comes with a limited warranty. Check the product details or the manufacturer's website for specific warranty information.
• Q: How can I ensure the case fits my iPad? A: To ensure the case fits your iPad, check the model number on the back of your device. The case is designed for specific models from 2015 and 2017.
• Q: Can I use the case while charging my iPad? A: Yes, you can use the case while charging your iPad. The design allows for easy access to the charging port without removing the case.
• Q: Is the case available in other colors? A: No, the JETech case is currently only available in black. This color complements the sleek design of the iPad Pro.
• Q: Will the case protect my iPad screen? A: Yes, the case helps protect your iPad screen. The tri-fold cover can be used to shield the screen when not in use.