Infiland Case, Crystal Clear Multi Angle Shockproof For Microsoft Surface Pro 9/10, Compatible With Surface Pro Signature Keyboard & Slim Pen 2, Blue

Frequently Asked Questions

• Q: What materials is the INFILAND Case made from? A: The INFILAND Case is made from a combination of polycarbonate for the hard back and TPU for the soft frame. This blend provides durability while maintaining a slim profile.
• Q: What are the dimensions of the INFILAND Case? A: The INFILAND Case measures eleven point eight one inches in length, eight point six six inches in width, and zero point five nine inches in height. These dimensions ensure a precise fit for the Microsoft Surface Pro 9.
• Q: Is this case compatible with other tablets? A: No, this case is specifically designed for the Microsoft Surface Pro 9, and it will not fit other Surface tablets. It ensures a snug and secure fit for this model only.
• Q: How do I install the INFILAND Case on my Surface Pro 9? A: To install the case, first peel off the protective films from the inside and outside. Then, align the case with the Surface Pro 9 and press down until it snaps into place. Follow the installation video for guidance.
• Q: Can I use the Surface Pro Signature Keyboard with this case? A: Yes, the INFILAND Case is compatible with the Surface Pro Signature Keyboard and can be used with or without it. This flexibility allows for versatile usage.
• Q: How does the built-in kickstand work with this case? A: The built-in kickstand can be adjusted to multiple angles for viewing or typing. Ensure it is properly set by pressing down the clips until they snap securely to the Surface Pro 9.
• Q: How do I clean the INFILAND Case? A: To clean the case, simply wipe it down with a damp cloth and mild soap. Avoid using harsh chemicals that could damage the materials.
• Q: Is the INFILAND Case drop resistant? A: Yes, the case has passed multiple military-grade drop tests with MIL-STD-810H certification. This means it offers significant impact resistance for your device.
• Q: What protective features does the case offer? A: The INFILAND Case provides all-around protection with a thickened soft frame and a hard back. It also includes precise cutouts for easy access to ports and buttons.
• Q: Does the case add bulk to my Surface Pro 9? A: No, the design is super thin, making it easy to slip into a bag or backpack without adding significant bulk. It maintains the sleek profile of the Surface Pro 9.
• Q: What if my case arrives damaged? A: If the INFILAND Case arrives damaged, you should contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Is this case suitable for heavy daily use? A: Yes, the combination of materials and military-grade protection makes it suitable for heavy daily use. It is designed to withstand impacts and protect your device.
• Q: Can I customize the case design? A: While the case is clear and showcases the original beauty of the tablet, you can personalize it with stickers or skins to reflect your style.
• Q: Does the case affect the device's heat dissipation? A: No, the materials used in the INFILAND Case are designed to allow for adequate ventilation, ensuring that your device does not overheat.
• Q: Are there any specific usage tips for this case? A: Yes, be sure to follow the instructions for setting the kickstand. Additionally, regularly clean the case to maintain its clarity and appearance.