Impacthub Surface Laptop 5 | 4 | 3 | Go Multiport Utility Adapter 3X Usb A 10Gbps Ports | 4K Hdmi | 4K Usb C Display Alt M

Frequently Asked Questions

• Q: What is the model number of the ImpactHUB adapter? A: The model number of the ImpactHUB adapter is SLA-03. This identifier helps ensure compatibility with Surface Laptop models.
• Q: What ports does the ImpactHUB adapter include? A: The ImpactHUB adapter features three USB-A ports, one HDMI port, one USB-C port, one AUX/MIC port, and one Gigabit Ethernet port. This variety provides versatile connectivity options for users.
• Q: What is the maximum video resolution supported by the HDMI port? A: The HDMI port supports a maximum video resolution of four thousand pixels at sixty hertz. This allows for high-quality display output when connected to compatible devices.
• Q: Is the ImpactHUB compatible with Surface Laptop models? A: Yes, the ImpactHUB is compatible with Surface Laptop 3, Surface Laptop 4, and Surface Laptop Go. It is specifically designed to enhance the connectivity of these models.
• Q: How do I connect the ImpactHUB to my laptop? A: To connect the ImpactHUB to your laptop, simply plug it into the USB-C port of your Surface Laptop. Make sure all required devices are connected to the appropriate ports for optimal functionality.
• Q: Can I use the HDMI and USB-C ports simultaneously? A: Yes, you can use both the HDMI and USB-C ports at the same time. This allows for dual extended displays at four thousand pixels at sixty hertz.
• Q: How should I clean the ImpactHUB adapter? A: To clean the ImpactHUB adapter, use a soft, damp cloth to wipe the surface. Avoid using harsh chemicals that may damage the plastic material.
• Q: What is the warranty period for the ImpactHUB adapter? A: The ImpactHUB adapter comes with a one-year warranty. This warranty provides additional peace of mind for users regarding product quality and support.
• Q: Is the ImpactHUB suitable for gaming? A: Yes, the ImpactHUB is suitable for gaming. Its high-speed USB-A ports and Gigabit Ethernet connection ensure a lag-free gaming experience.
• Q: Can I use the AUX port for audio input and output? A: Yes, the AUX port can be used for both audio input and output. This feature allows you to connect headsets or microphones while using the adapter.
• Q: What is the maximum data transfer speed for the USB-A ports? A: The USB-A ports support a maximum data transfer speed of ten gigabits per second. This ensures quick and efficient file transfers.
• Q: What materials are used in the construction of the ImpactHUB? A: The ImpactHUB is made of durable plastic. This material choice ensures both robustness and lightweight portability.
• Q: How do I troubleshoot if the adapter is not working? A: If the adapter is not working, try reconnecting it to the laptop. Ensure all ports are functioning and try using different ports if necessary.
• Q: What should I do if my ImpactHUB adapter arrives damaged? A: If your ImpactHUB adapter arrives damaged, contact customer support for assistance. You may be eligible for a return or replacement under warranty.
• Q: Is the ImpactHUB adapter designed for professional use? A: Yes, the ImpactHUB adapter is designed for professionals, remote workers, and students. Its versatile features make it ideal for various connectivity needs.