Hurmai For Qi2 15W Magsafe Car Mount Charger,Dash & Vent Wireless Cars Mount Charger Phone Holder Mounts For Iphone 16/15/14/13/

Frequently Asked Questions

• Q: What is the charging speed of the HURMAI car mount charger? A: The charging speed is fifteen watts. It utilizes the Qi2 protocol for fast charging, requiring an eighteen-watt or higher quick charge adapter.
• Q: What are the compatible phone models for this charger? A: The charger is compatible with iPhone twelve through seventeen, including the iPhone Air and Galaxy S25. It can be used without a case for these models.
• Q: What material is the HURMAI car mount charger made of? A: The car mount charger is primarily made of plastic. This ensures durability while maintaining a lightweight design.
• Q: How does the magnetic feature work on the charger? A: The charger features upgraded super strong N52 ring magnets. These magnets enhance adherence to your phone, preventing it from falling off during use.
• Q: What accessories come with the HURMAI car mount charger? A: The package includes one HURMAI Qi2 MagSafe car mount charger, one metal air vent hook clip, one rotatable dashboard base, and one USB A to C cable.
• Q: How do I install the HURMAI car mount charger? A: You can install it using the included metal air vent clip or the rotatable dashboard base. Choose your preferred installation method based on your vehicle's layout.
• Q: Can I use this charger with a phone case? A: Yes, you can use it with a phone case. However, the case should be less than three millimeters thick for optimal charging performance.
• Q: How do I clean the HURMAI car mount charger? A: To clean the charger, use a soft, damp cloth. Avoid using abrasive cleaners or materials that could scratch the surface.
• Q: Is the HURMAI car mount charger safe to use? A: Yes, it is safe to use. The Qi2 technology ensures that the charger operates efficiently and safely during use.
• Q: What should I do if the charger does not work? A: If the charger does not work, ensure you are using an eighteen-watt or higher quick charge adapter. If issues persist, contact customer support for assistance.
• Q: What is the warranty period for the HURMAI car mount charger? A: The warranty period is typically one year. Check the product documentation for specific warranty details and coverage.
• Q: Can I return the charger if it is not suitable for my car? A: Yes, you can return the charger if it is not suitable. Please refer to the retailer's return policy for specific instructions.
• Q: Does the charger require any special setup? A: No, it does not require special setup. Simply install it in your vehicle and connect it to a power source.
• Q: Can the charger be used for other devices? A: It is primarily designed for compatible smartphones. Other devices may require additional accessories for effective charging.
• Q: What should I do if the charger arrives damaged? A: If the charger arrives damaged, contact customer support immediately for assistance with a replacement or return.