Homemory Decorative Flameless Candles, Battery Operated Candles With Remote & Timer, Flickering Led Pillar Candles, Plexiglass,

Frequently Asked Questions

• Q: What materials are used in these candles? A: These candles are made of plastic with an elegant acrylic shell, which is stronger and lighter than glass.
• Q: What sizes are included in the candle pack? A: The pack includes nine candles of varying heights: five inches, six inches, and seven inches.
• Q: What is the diameter of the candles? A: Each candle has a diameter of two point two inches.
• Q: How do I operate the candles? A: You can operate the candles using the included remote control, which allows you to turn them on/off and set timers.
• Q: Can I adjust the brightness of the candles? A: Yes, you can adjust the brightness of the candles using the remote control.
• Q: Are these candles suitable for outdoor use? A: While they can be used outdoors, it is recommended to place them in a sheltered area away from direct weather.
• Q: How do I clean these flameless candles? A: To clean the candles, simply wipe them with a soft, damp cloth to remove dust and dirt.
• Q: Are these candles safe for children and pets? A: Yes, these flameless candles are safe as they do not produce heat, smoke, or dripping wax.
• Q: What kind of batteries do these candles use? A: These candles use lithium metal batteries, which are included in the packaging.
• Q: Can I use these candles for special events? A: Yes, these decorative flameless candles are perfect for weddings, parties, and holiday decorations.
• Q: How do I set the timer on these candles? A: You can set the timer through the remote control, choosing from two, four, six, or eight-hour options.
• Q: What if one of my candles arrives damaged? A: If a candle arrives damaged, please contact customer support for a replacement or refund.
• Q: Is there a warranty on these candles? A: Yes, these candles typically come with a limited warranty; check the packaging for specific details.
• Q: How do I store the candles when not in use? A: Store the candles in a cool, dry place, away from direct sunlight to preserve their quality.
• Q: Can I use these candles in enclosed spaces? A: Yes, these flameless candles are safe to use in enclosed spaces without the risk of fire.
• Q: What should I do if the remote control stops working? A: If the remote control stops working, check the batteries, and if necessary, replace them for continued use.