Homemory 6 Pcs Window Candles With Remote Timer Dimmer, Battery Operated Taper Candles With Holders And Suctions, White Christma

Frequently Asked Questions

• Q: What are the dimensions of the Homemory window candles? A: The total height is eleven inches, with each candle measuring nine point six inches in height and zero point eight inches in diameter.
• Q: What materials are the Homemory window candles made of? A: These candles are made of high-quality plastic, designed to simulate the texture of real wax.
• Q: How many candles are included in the package? A: The package contains six flameless taper candles along with six black holders.
• Q: How do I operate the remote for the Homemory candles? A: You can control all functions using the smart remote, which includes timer settings and light mode options.
• Q: What timer settings are available for these candles? A: The candles offer timer options for two, four, six, or eight hours, cycling daily.
• Q: Can I use these candles outdoors? A: No, these candles are designed for indoor use only, as they are battery-operated and not weather-resistant.
• Q: How do I keep the Homemory candles clean? A: To clean, simply wipe them with a dry cloth; avoid using water as these candles are battery-operated.
• Q: What type of batteries do the candles require? A: Each candle requires two AA batteries, which are not included in the package.
• Q: Are the Homemory window candles safe for children and pets? A: Yes, these candles are safe as they are flameless, eliminating fire hazards and messy wax.
• Q: How long do the batteries last in the candles? A: The battery life can last over twenty days with regular use, depending on the light mode.
• Q: Can I use the candles in narrow window sills? A: Yes, the rectangular holders allow the candles to fit in narrow window sills effectively.
• Q: What if my candles arrive damaged? A: If your candles arrive damaged, please contact our Customer Support Team for assistance and possible replacements.
• Q: Is the flickering mode realistic? A: Yes, the flickering mode uses a three-dimensional flickering bead to replicate the appearance of a real flame.
• Q: Is there a warranty for the Homemory candles? A: Yes, the candles come with a warranty; please check the product packaging for specific details.
• Q: How do I set the candles to flicker? A: You can set the candles to flicker or remain steady using the remote control provided in the package.
• Q: What should I do if the remote stops working? A: If the remote stops working, check the batteries and replace them if necessary; if issues persist, contact customer support.