Goldju Samsung Galaxy S10 Plus Waterproof Case,S10 Plus Built In Screen Protector 360 Full Body Protective Shockproof Dirtproof

Frequently Asked Questions

• Q: What materials is the GOLDJU Samsung Galaxy S10 Plus Waterproof Case made of? A: The case is made of thermoplastic polyurethane, which provides flexibility and durability while ensuring protection.
• Q: What are the dimensions of the GOLDJU Samsung Galaxy S10 Plus Waterproof Case? A: The case measures six point five inches in length, three point thirty-four inches in width, and zero point four inches in height.
• Q: Is this case compatible with other models of Samsung Galaxy? A: No, this case is specifically designed for the Samsung Galaxy S10 Plus only and does not fit the S10 six point one inch model.
• Q: How do I install the GOLDJU Samsung Galaxy S10 Plus Waterproof Case? A: To install, clean your phone screen, remove the yellow sticker from the case, insert your phone, and seal it properly.
• Q: Can I use my fingerprint sensor with this case? A: Yes, the case supports the biometric fingerprint reader, but you must follow the installation instructions carefully.
• Q: Is the case easy to install? A: Yes, the installation process is straightforward, involving a few steps to ensure proper sealing and functionality.
• Q: How do I clean the GOLDJU Samsung Galaxy S10 Plus Waterproof Case? A: You can clean the case using a soft cloth and mild soap; avoid abrasive materials that could scratch the surface.
• Q: Is this case waterproof and to what extent? A: Yes, the case is rated IP68 waterproof, allowing it to be submerged in water up to six point six feet for one hour.
• Q: How should I store the case when not in use? A: Store the case in a cool, dry place away from direct sunlight to maintain its materials and functionality.
• Q: What should I do if the case arrives damaged? A: If the case is damaged upon arrival, please contact customer support for a replacement or refund under the warranty.
• Q: How long is the warranty period for this case? A: The case comes with a one year worry-free warranty, covering any defects or issues related to normal use.
• Q: Can I charge my phone wirelessly with this case on? A: Yes, the case is designed to allow wireless charging without the need to remove it.
• Q: What if my touchscreen is not responsive with the case on? A: If the touchscreen is unresponsive, ensure the case is properly installed according to the user manual instructions.
• Q: Does the case affect sound quality during calls? A: No, the case maintains good sound quality when making calls or listening to music.
• Q: Is the GOLDJU Samsung Galaxy S10 Plus Waterproof Case suitable for outdoor activities? A: Yes, the case is ideal for outdoor water sports and activities due to its waterproof and shockproof features.