⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What type of filter is included in the GoKBNY replacement pack?A: The GoKBNY replacement pack includes a True HEPA H13 filter. This filter efficiently captures 99.97% of particles as small as 0.3 microns, ensuring clean air.
Q: How many filters are included in the GoKBNY package?A: The package contains two replacement filters. This allows for longer use and ensures you have a backup when needed.
Q: What is the size of the GoKBNY replacement filter?A: The filter is designed to fit Fillo and Halo purifiers. Specific dimensions are not provided, so checking your purifier model for compatibility is recommended.
Q: How do I install the GoKBNY replacement filter?A: Installation is simple and requires no tools. Just remove the old filter and place the new one in the designated slot of your purifier.
Q: How often should I replace the GoKBNY filter?A: You should replace the filter every four to six months. This timeline may vary based on your frequency of use and air quality.
Q: Can I use the GoKBNY filter with other brands?A: Yes, the filter is compatible with several brands including Honati, Miroco, Vanaheim, and Saki. Always check your purifier model for proper fit.
Q: How do I clean the GoKBNY filter?A: The GoKBNY filter is not washable. To maintain performance, simply replace it according to the recommended schedule.
Q: What should I do if the GoKBNY filter arrives damaged?A: If your filter arrives damaged, contact customer service immediately. They will assist you with a return or replacement process.
Q: Is the GoKBNY filter safe for use in homes with pets?A: Yes, the GoKBNY filter is effective in removing pet dander and allergens. It's a great choice for homes with pets.
Q: What is the warranty on the GoKBNY replacement filter?A: The warranty details are not specified. However, customer support is available for any issues or concerns regarding product quality.
Q: Does the GoKBNY filter help with allergies?A: Yes, the True HEPA H13 filter significantly reduces allergens like dust and pollen, making it suitable for allergy sufferers.
Q: How is the GoKBNY filter packaged for shipping?A: The filter is securely packaged to prevent damage during shipping. Ensure to check for any signs of damage upon arrival.
Q: What materials are used in the GoKBNY replacement filter?A: The filter includes a pre-filter layer, an H13 true HEPA layer, and an activated carbon layer for optimal filtration.
Q: Is the GoKBNY filter environmentally friendly?A: While the environmental impact of the materials is not specified, the filter is designed for high efficiency and can improve indoor air quality.
Q: Do I need to remove the filter when not in use?A: It is not necessary to remove the filter when the purifier is not in use. However, it's best to keep it in a dry place to maintain its integrity.