GenSwin Flameless Candles Set of 3 - Christmas Snowman LED Pillar Candles, Real Wax, Battery Operated with Timer, Warm Light

Frequently Asked Questions

• Q: What are the sizes of the flameless candles? A: The flameless candles come in three sizes: three inches in diameter by four inches tall, three inches in diameter by five inches tall, and three inches in diameter by six inches tall.
• Q: What materials are the candles made of? A: The candles are made of real wax, which provides an authentic look and feel, along with LED lights for illumination.
• Q: What color light do these candles emit? A: These candles emit a warm light, creating a cozy atmosphere perfect for Christmas decor.
• Q: How do I operate the timer on these candles? A: To operate the timer, slide the three-way switch to the timer setting, and the candles will light for six hours and automatically turn off.
• Q: Can I use these candles outdoors? A: It is not recommended to use these candles outdoors as they should be kept out of direct sunlight and extreme temperatures.
• Q: How do I set the timer for these candles? A: To set the timer, turn the switch to timer mode at your desired time, and the candles will light for six hours, then turn off.
• Q: What type of batteries do the candles require? A: The flameless candles require two AA batteries, which are not included in the package.
• Q: Are these candles safe for homes with pets and children? A: Yes, these flameless candles are completely safe as they do not have real flames, eliminating any fire hazards.
• Q: What should I do if the candles do not light? A: If the candles do not light, check that the batteries are installed correctly and have sufficient charge, then try turning the switch to the on position.
• Q: How can I clean these flameless candles? A: To clean the candles, simply wipe them with a soft, damp cloth; avoid using harsh chemicals that may damage the wax.
• Q: How do I store the candles when not in use? A: Store the candles in a cool, dry place away from direct sunlight to maintain their shape and quality.
• Q: What is the return policy for these candles? A: If you are not satisfied with the candles, you can contact GenSwin for a free replacement or return according to their policy.
• Q: Can I leave these candles on overnight? A: Yes, the timer allows you to leave them on for six hours without worry, and they will turn off automatically.
• Q: Are these candles suitable for all types of home decor? A: Yes, these candles feature a charming Christmas snowman design that complements various home decor styles, especially during the holiday season.
• Q: Do the candles make any noise when operating? A: No, the flameless candles operate silently, providing a peaceful ambiance without any flickering or mechanical noise.